Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default Fluffystuffs OH & Halifax Credit Card

    Hi Everyone,

    Have received a "reconstituted version of the executed agreement" (basically 8 pages of computer generated past and present T & C's) in response to CCA request.
    Covering letter below.

    Now, a little twist ,in that we have what we believe is OH's copy of the agreement. I say believe, as the document obviously acted as a card carrier - glue still on there. See below - front and back of document.

    You will note that there is no provision for either creditor or debtor to sign, so assume this renders it unenforceable? Would be grateful if someone could just double check the docs for any other omissions etc.This agreement was taken out on-line, late 2003 - should OH have been sent something to sign?

    Will await your opinions on enforceability of agreement before we decide next move.

    Many thanks.


  2. #2
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    Default Re: Fluffystuffs OH & Halifax Credit Card

    Hi,Fluffystuff.

    Afraid I'm not to good when it comes to agreements, but all your images are too small to read, unless my eyesite's getting worse.

    Regards.

    Scott.

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  3. #3
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    Default Re: Fluffystuffs OH & Halifax Credit Card

    Sorry Scott - I have a very basic computer brain!

    Can anyone advise me how to increase the attachment size?

    FS


  4. #4
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    Default Re: Fluffystuffs OH & Halifax Credit Card

    Quote Originally Posted by Fluffystuff View Post
    Sorry Scott - I have a very basic computer brain!
    Join the club

    Have you tried ...........

    TinyPic - Free Image Hosting, Photo Sharing & Video Hosting

    Or this guide might help..........

    http://www.consumeractiongroup.co.uk...i-dummies.html

    Regards.

    Scott.

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  5. #5
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    Default Re: Fluffystuffs OH & Halifax Credit Card

    Sorry, stlll trying to up-load docs.


  6. #6
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    Default Re: Fluffystuffs OH & Halifax Credit Card

    Yes, thats sound

    I'll see if I can get someone to have a look.

    Regards.

    Scott.

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  7. #7

  8. #8
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    Default Re: Fluffystuffs OH & Halifax Credit Card

    Hi,

    Would appreciate it very much if somebody has the time to look at the above docs for me and post their comments please.

    Thanks.


  9. #9
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    Default Re: Fluffystuffs OH & Halifax Credit Card

    terms and conditionsicon or whatever they call them seem to jump from 1.6 to 11.2 were there no more?

    I received a very similar letter and loads of T & C's t'other day from Halifaxicon.


  10. #10
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    Default Re: Fluffystuffs OH & Halifax Credit Card

    Hi MM,


    T&C's all there in numerical order - just omitted when scanned, sorry about that!

    Do you have any comments concerning the lack of any signatures?

    Have been reading lots of posts in this section and it seems that Halifaxicon are prooving particularly difficult to deal with so really would like to know if our copy of the agreement is enforceable before we pursue Halifax to see what they've got.

    Many thanks.


  11. #11
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    Default Re: Fluffystuffs OH & Halifax Credit Card

    According to most the signatures can be omitted on a 'true' copy but some might beg to differ.

    Did you receive a similar page to this that I'm asking for opinions on?

    http://www.consumeractiongroup.co.uk...le-credit.html


  12. #12
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    Default Re: Fluffystuffs OH & Halifax Credit Card


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    Default Re: Fluffystuffs OH & Halifax Credit Card

    If you say your OH applied online then he may have ticked a box which will replace a signatureicon and be valid.

    The Halifaxicon can omit a signature as pointed out earlier.

    the only way to see if the Halifax do have a signed copy of the CCA is to use CPR31.14

    See the links below -

    pt2537's CPR31.16 thread -

    Use CPR 31.16 for disclosure of your CCA

    CPR 31.16 Court win

    ** ORDER TO PRODUCE CCA CPR31.16 WIN ***



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    Any advice & opinions given by supasnooper are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability.
    Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  14. #14
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    Default Re: Fluffystuffs OH & Halifax Credit Card

    Hi fluffystuff'
    How long have you had this card?


  15. #15
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    Default Re: Fluffystuffs OH & Halifax Credit Card

    MM -

    Halifaxicon have not forwarded a copy, the 2nd & 3rd images in post #7 are OH's copy agreement sent with the card when account was opened.
    All we have received from Halifax in response to the CCA request are several pages of computer generated T & C's.
    Sorry for any confusion.

    Johnerog -

    The account was opened late 2003 which is why I thought a signatureicon would still have been required? If this is the case, there is nowhere on the document to sign. Which leads us to Supa's response concerning CPR.

    Supa -

    You have confirmed our thoughts in so much as we cannot be absolutely sure without entering along the CPR route, that the copy we have in our possession is all that the Halifax have. But, IF it is, the absence of signatures will deem it unenforceable?

    Thanks everyone for your responses.


  16. #16
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    Default Re: Fluffystuffs OH & Halifax Credit Card

    Fluffy,

    I havent seen the scans as I can't access them from work but the short answer is YES, the agreement will be unenforceable under s127 CCA1974 if they cannot produce an agreement that bears your signatureicon.

    As Supa has posted above, you could go down the CPR route or simply ask them outright in a letter if they have an original bearing signatures of both parties and the dates of signing.

    The next step for you is to send off a DISPUTE letter to them (I am sure you'll find some good templates on here) detailing that you do not believe that the correspondence received pursuant to your CCA request satisfies their obligations under CCA s77/78 and that you do not believe that a properly executed agreement exists. Offer them to forward you further information so as to prove the existence of a properly executed agreement and until such time you shall not make any further payments to the disputed accounticon.


  17. #17
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    Default Re: Fluffystuffs OH & Halifax Credit Card

    Fluffy
    Para's 3,4,5 of S127 were not removed until March 2006. So yes they need the sigs.


  18. #18
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    Default Re: Fluffystuffs OH & Halifax Credit Card

    Fluffy.
    Just noticed that one of these scans is the delivery letter for a CC. The other is just a sheet of t&c's and cancellation notice. I don't see anything their that constitutes an agreement. No credit limit, no specified APR, no sigs.
    Anne Gartshore, if she exists, is a stranger to the truth.
    Check out ' why you shouldn't use the 77/78 etc' on this forum (pt2537) its excellent.


  19. #19
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    Default Re: Fluffystuffs OH & Halifax Credit Card

    Hi John,

    I did indicate in my first post that the second scanned document (which states it is a copy of the agreement) came with the card.
    It does specify a credit limit, I have just deleted it from the scan and it also sets out interesticon rates.
    I just wonder if perhaps the blank space at the foot of column two may hold the signatureicon boxes???? Guess it's reasonablke to think that as this doc also acted as the card holder, Halifaxicon may have deleted this from our copy?

    Only way to be sure is to pursue them for a copy bearing OH's signature as stated in previous post.

    Will send off account in dispute letter and would love to cease payments, however am concerned that they might use their right of set off against our Lloydsicon current account as Halifax are now part of LLoyds Banking Group. Would they be able to do this?


  20. #20
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    Default Re: Fluffystuffs OH & Halifax Credit Card

    If you haven't already done so,why not invest £10 in a SARicon to them.

    It might well bring back a copy of your agreement.

    It would also get you 6 yearsicon of statements which would give you the details of any unlawful charges that you can reclaim.



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