Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    stain3565 Novitiate

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    Default Alliance & Leicester confusion

    I have been with Alliance & Leicester for about 8 months and have a Premier Direct Account. due to an error on my part, I did not have sufficient funds in my account when a standing order was processed. I was sent a letter informing me I had been given a paid transaction charge of £25. As soon as this arrived, I set the ball in motion to transfer sufficent funds across. I also immediately sen a letter asking for a Breakdownicon of the charge as I thought this may be an illegal charge.

    In the meantime, my funds did not arrive in time to prevent another standing order being places with insufficient funds, thus incurring another £25 charge.

    A letter arrived today and I have been refunded the first £25.

    However, this is as a "gesture of goodwillicon".

    It seems the "charges were raised correctly".

    They have also said "that all future charges raised on your account will stand".

    Is this one of the illegal charges and can I get the second £25 at least partially refunded?

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  2. #2
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    Default Re: Alliance & Leicester confusion

    Until the banks stand up and justify the charges, which A&L have said they wont do, all these charges are penalties and deemed illegal. so yes you can claim them back.
    25.00 paid item charge
    34.00 unpaid DD charge
    25.00 unaauth OD charge

    hope this helps

    A & L SETTLED IN FULL
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  3. #3
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    stain3565 Novitiate

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    Default Re: Alliance & Leicester confusion

    Thanks

    Based on other posts in this forum, I will wait 3 months to claim this back. This current account feeds a regular savings account which matures in 3 months. It seems that A&L close accounts if they feel threatened by customers so I had better wait until this completes.

    Does this make sense or should I claim now?

    Cheers

    Mark


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    Default Re: Alliance & Leicester confusion

    Its entirely your choice. Make what would be the best financial decision for you circumstances. If you are going to be penalised then yes, i would probably wait the three months. On the other hand, could the regular savings be fed from another account? In that case i would claim now.
    hope it helps

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE