Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
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  1. #1
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    Default King63 -v- LLoydsTSB

    Need Help.
    My husband is working and living overseas. He took a loan with ltsbicon to consolidate his credit card debts in March 2008. Payments made and all fine. However, in December 2008 could not maintain payments and wrote to bank telling of his situation. They have not respsonded. He had overdrafticon on his personal current account which has now doubled because of charges. Now been passed to BLS collections. Letters keep coming. Calls to my husband's mobile number which is actually in my name keep coming. LTSB and BLS will not talk to me as they say I have no authority on my husband's account. Authority was given to me as is confirmed by my local branch and I have authority to write cheques on the account. My husband has called from overseas asking that correspondence be in writing. When my husband took out the loan the bank made him buy Loan Protection Insurance. He is not covered by it as he works overseas and does not pay tax or national insurance in this country. I was dealing with LTSB as my husband had given written authority for me to deal on his loan account. LTSB has offered to refund the LPI amount to his loan account. They will not accept that the insurance was mis-sold as they say at the time LTSB was not aware that he was working overseas. I told LTSB if this was the case why did he have a non resident bank account and why was there no UK salary being paid into his account. They still maintained that the LPI was not missoldicon. My husband has not received any response to his letter telling the bank that he could not repay his loan or keep up repayments. They must have received the letter which was sent recorded delivery as his authority for me to deal on his behalf was enclosed with it. What can we do about this as we are coming up against a brick wall and I am the one having to handle things. I suffer from MS and the stress makes my condition worse. Sorry that this posting is so long.


  2. #2
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    Default Re: LLoydsTSB

    Hi King and welcome to the CAG forums, just be careful as they will offset money from one account to another to satisfy any arrears or missed payments. It might be worth considering setting up a parachute accounticon somewhere....it sounds blatantly obvious that he was missold PPI for the reasons you have given above, this could bring the whole agreement in to question. I feel you must ask for the missold PPI back with contractual interesticon, I would also start a charge reclaim too.

    As for the calls then add this onto the letter too...

    I am writing in relation to the quantity and frequency of telephone callsicon that I have received from your company, which I deem to be personally harassing.

    I have verbally requested that these stop, but I am still receiving calls.
    (Delete if necessary)

    I now require all further correspondence from your company to be made in writing only.

    I am of the view that your continued harassment of me by telephone puts you in breach of CPUTR2008, and the Protection from Harassment Act 1997.

    If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to, fosicon, OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

    Be advised that any further telephone callsicon from your company will be recorded.


    PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

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  3. #3
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    Default Re: Lloyds TSB Credit agreement - enforceable or not?

    Hello I am new to the Forum. Could you tell me how I get the template letter requesting a bank to send a signed copy of original loan agreement - I have tried to find but have not been able to. I need to write to ltsbicon. They missold me LPI when the loan was taken out and have offered - "as a gesture of good will" - to refund the LPI amount together with payments made and interesticon. They do not accept that the PPI was missold. This has not been accepted this yet as I believe that if an ancilliary product is missold when taking out a loan, the loan can be unenforceable and any payments made on this loan can be refunded. Is this correct? The bank were advised in December 2008 that payments could not be maintained for the loan. The Manager of my local branch of the bank where the loan was taken out wrote to in January 2009 saying that the letter had been passed on to Customer Services. A letter was then received in July 2009 saying that the loan was going to be passed to the debt collectionicon department as no payment had been made. My local branch checked their records and confirmed that nothing else had been written by LTSB. Any guidance? Thanks.


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    Default Re: Lloyds TSB Credit agreement - enforceable or not?

    Hi king63 which letter are you looking for - what is the account- loan/ credit card. Is it the one to request your agreement-the CCA? You would get more help if you start your own thread then it won't get swallowed up in PJ's thread. You will find your way around here....... eventually!!

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    Default Re: King63 -v- LLoydsTSB

    Hi King,

    2 posts merged with your older thread and moved into ltsbicon forum. Please keep to one thread so questions and replies stay in one place.

    Did you send any letters to LTSB last month as advised.

    Please tell us what you want to do next, and we'll try and help.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

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  6. #6
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    Default Re: King63 -v- LLoydsTSB

    Thank you - I have posted an edited question.


  7. #7
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    Default Re: King63 -v- LLoydsTSB

    Here's the CCA request letter - http://www.consumerforums.com/resour...request-letter

    You should start a separate thread in the PPIicon forum to d/w this aspect of your case. Payment Protection Insurance (PPI) - The Consumer Forums

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE