Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    LordLee Novitiate LordLee's Avatar

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    Default Unauthorised overdraft £5 a day!

    Hi all.

    I'll cut to the chase... i went overdrawn at the end of last month and this month (July & August). A&L informed me i'd be charged £5 a day but it would be capped. Seeing a £30 unauthorised overdrafticon fee leave my account i assumed this was it. Alas no...

    I'm horrified to find they want £100 on the 1st September. What am i to do? It's tough at the mo and that's the reason i've stupidly gone overdrawn. But this is gonna cripple me.

    I'm aware of the process for reclaiming as i have done it before... but as everything is on hold, how on earth do i stop this? The only idea i have is opening another account and being defaulted by A&L.

    Please help i'm soooooo worried.


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    Default Re: Unauthorised overdraft £5 a day!

    just to add... after a lengthy chat with A&L on the phone they say i do have an option of closing the account and setting up a repayment planicon.

    or... as i do have another account still open, i can just transfer everything to that, stick two fingers up to them and go through the reclaiming process. any ideas?


  3. #3
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    Default Re: Unauthorised overdraft £5 a day!

    nobody?


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    duffas27 Novitiate

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    Default Re: Unauthorised overdraft £5 a day!

    Hi Lordlee, i am also having major problems with this too, i joined them in April this year, they told me they'd match my old overdrafticon, set up my direct debiticon and change my wages over, they didn't match my overdraft, collected my direct debits before my wages which made me overdraft and to sum it up, they have chaged me £1200 to date, i have sent letters to them, made phone callsicon and they won't talk to me. they are "investigating" apparenlty.

    i have it in writing that they would match my overdraft and they would keep me informed every step of the way.

    i am sending a letter to Trading Standards, The fosicon, the ofice of Fair trading & and of course i am going to take them to a small claims court.

    now i realise this doesn't exactly help you, but i want you to know that i share you, anger & frustration.


  5. #5
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    Default Re: Unauthorised overdraft £5 a day!

    I am in the same position with A&L - £400 charges over two months I am closing my account and putting the OD in dispute because of the charges - but I dont hold out much hope.

    Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus
    [IMG]http://www.consumeractiongroup.c o.uk/forum/images/icons/icon1.gif
    offer from A&L 24/8/07 - after case stayed

    "What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery


    PROUD TO BE AN ORANGE

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    indebtstudent Informative indebtstudent Informative

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    Default Re: Unauthorised overdraft £5 a day!

    "i have it in writing that they would match my overdrafticon and they would keep me informed every step of the way."

    I have that too, they sent me a letter saying my old bank had not got back to them so they weren't able to do it. So I transferred all the DD's myself, and my wages and sent copies of statements in.

    They did match the overdraft but I too fell foul of this £5 per day thing. I thought it was as an alternative to charges but it is not. And if you wokr it out as an interest rate WOW!

    One thing I do agree with Nationwideicon on whilst thier own charges are too high they do say these new charging structures are certainly not better for the customer, they have a point.

    The views I express here are mere speculation based on my experience. I am not qualified nor insured to give legal advice and any action you take will be at your own risk.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE