Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



+ Reply to Thread
Results 1 to 10 of 10
  1. #1
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    1273 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2009
    Posts
    16

    Default Monument CCA. Is this Correct?????

    I recent requested a CCA from Monument. They have sent me what looks like an application form and an attached terms of agreement and said that it is ENFORCABLE.

    They sent me a letter stating it is according to section 78 of the Comsumer Cretit Act 1974. They said that they sent me a copy of a reply card, which I completed on applying for the card and an up to date Term and Conditioions document submitted that they say relect the agreement but which has been amended. They also said a copy of Credit Agreements was given to me at the time of marketing solicitation and at the time the credit card was issued. They did not enclose that agreement they claim I recieved at marketing solicitation. They also said in the final paragraph that the agreement is enforceable and there can be no dispute. See letter below

    Attachments

    Letter
    Attachment 11730

    Attachment 11731

    Alleged CCA ( Which is a reply card/ application form)
    Attachment 11732

    Attached terms and conditionsicon
    New Terms Conditions.jpg

    Please give me some advice so I can respond to Monument.

    Cheers


  2. #2
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    toymaker1 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2008
    I am in
    London
    Posts
    555

    Default Re: Monument CCA. Is this Correct?????

    Quote Originally Posted by 1273 View Post
    I recent requested a CCA from Monument. They have sent me what looks like an application form and an attached terms of agreement and said that it is ENFORCABLE.

    Please see attahed

    Alleged CCA ( Which is an application form)
    Attachment 11682
    Letter from Monument
    Attachment 11683
    Attached terms and conditionsicon
    Attachment 11684


    Please give me some advice so I can respond to Monument.

    Cheers
    You could possibly send a letter something like this:


    Dear xxxxxx

    Thank you for your letter dated 12 August 2009.

    I note that, although I did not request it, you have kindly provided me with a copy of my application (in the form of an unexecuted agreement) for a credit card, for which I thank you. I would be grateful if, in addition to the copy of the application in the form of an unexecuted agreement you have provided to me, you would also give me a copy of the executed agreement relating to this account and of any other document referred to in it, as provided for by Section 78 of the Consumer Credit Act 1974.

    I also note that you have kindly provided me with a copy of a modifying agreement incorporating my Credit Card Terms & Conditions as varied by Monument under S82 of the Consumer Credit Act 1974.
    I am pleased to note your confirmation that a copy of the original Credit Card terms & Conditions were provided to me at the same time that my credit card was issued, therefore I would be grateful if Monument would provide me with a copy of that document, to which the modifying agreement you have sent to me relates, as provided for by S78 of the Act, and as also provided for by S7 of the Consumer Credit (Cancellation Notices and Copies of Documents) Regulations 1983.

    Yours faithfully


  3. #3
    Royalties Account Holder
    Help the CAG!!
    Download our toolbar
    pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative pt2537 Highly authoritative

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2007
    Posts
    13,487

    Default Re: Monument CCA. Is this Correct?????

    Quote Originally Posted by 1273 View Post
    I recent requested a CCA from Monument. They have sent me what looks like an application form and an attached terms of agreement and said that it is ENFORCABLE.

    Please see attahed

    Alleged CCA ( Which is an application form)
    Attachment 11682

    Attached terms and conditionsicon
    Attachment 11684


    Please give me some advice so I can respond to Monument.

    Cheers
    Dude, ive removed a letter as it had your personal details left on it


  4. #4
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    1273 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2009
    Posts
    16

    Default Monument CCA.. Is this enforcable?????

    Got this from Monument. Its a reply card/ application from.

    Look closely at it and give me some advice


    Reply Card that Monument said is the Credit Agreement.jpg


  5. #5
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    supasnooper Authoritative supasnooper Authoritative supasnooper Authoritative supasnooper Authoritative supasnooper Authoritative supasnooper Authoritative supasnooper Authoritative supasnooper Authoritative supasnooper Authoritative supasnooper Authoritative supasnooper Authoritative supasnooper's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Sep 2008
    Posts
    4,518

    Default Re: Monument CCA.. Is this enforcable?????

    Please can you post a larger scan of the form as it's rather small.

    Thanks.

    Meanwhile, have a close look at these links which may help you decide on the enforceabilty of the paperwork (courtesy of 42man & steven4064) -


    Is My Agreement Enforceable - Useful


    Consumer Credit Agreements



    Help us to keep on helping.
    Please consider making a donation, however small, if you have benefited from advice on the forums.
    This site is run solely on donations.

    You can make a donation HERE. Thank you.

    Any advice & opinions given by supasnooper are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability.
    Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  6. #6
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    1273 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2009
    Posts
    16

    Default 1273 - Application or Agreement

    Can a Credit Card Application containing Key Financial Information (interesticon rates etc, loss and theft of card and genral information about missing payments and default charges be said to be an Consumer Credit Agreement. It also says 'once you have signed this agreement, you will have a short time to cancel it. We will send you the exact details of how and when you can do this.'
    There is no credit amount or credit limit. At the end it below my signatureicon it says By signing this you authorise us when considering YOUR APPLICATION to gain additional relevant information, credit references, electoral role etc

    My signature is on the application form, and a section where they initial they recieved my proof of ID, not actually signing the agreement.

    It also has - we will tell you your credit limit when you first revieve your card.

    My question is can an application for a credit card, be used as a enforcable CCA??


  7. #7
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    1273 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2009
    Posts
    16

    Default Re: Monument CCA.. Is this enforcable?????


  8. #8
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    hunterandthehunted Novitiate hunterandthehunted's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2008
    Posts
    640

    Default Re: is this lloyds tsb credit card cca enforcable?

    Quote Originally Posted by 1273 View Post
    Can a Credit Card Application containing Key Financial Information (interesticon rates etc, loss and theft of card and genral information about missing payments and default charges be said to be an Consumer Credit Agreement. It also says 'once you have signed this agreement, you will have a short time to cancel it. We will send you the exact details of how and when you can do this.'
    There is no credit amount or credit limit. At the end it below my signatureicon it says By signing this you authorise us when considering YOUR APPLICATION to gain additional relevant information, credit references, electoral role etc

    My signature is on the application form, and a section where they initial they recieved my proof of ID, not actually signing the agreement.

    It also has - we will tell you your credit limit when you first revieve your card.

    My question is can an application for a credit card, be used as a enforcable CCA??
    sorry to be rude but would you be so kind as to start your own thread regarding your issues as my thread is already complicated enough without other peoples issues being added. it would probably pay you to post a scan of the cca ( on your own thread of course ).

    thanks

    regards
    hunterandthehunted

  9. #9
    Site Team citizenB Highly authoritative citizenB Highly authoritative citizenB Highly authoritative citizenB Highly authoritative citizenB Highly authoritative citizenB Highly authoritative citizenB Highly authoritative citizenB Highly authoritative citizenB Highly authoritative citizenB Highly authoritative citizenB Highly authoritative citizenB's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Dec 2007
    I am in
    Back of beyond
    Posts
    25,738

    Default Re: Monument CCA.. Is this enforcable?????

    Quote Originally Posted by supasnooper View Post
    Please can you post a larger scan of the form as it's rather small.

    Thanks.

    Meanwhile, have a close look at these links which may help you decide on the enforceabilty of the paperwork (courtesy of 42man & steven4064) -


    Is My Agreement Enforceable - Useful


    Consumer Credit Agreements
    1273, the document is still a bit blurry. Have a look at the link given by supasnooper and see if all the prescribed terms are in your document.

    1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE
    2: Take back control of your finances - Debt Diaries
    3: Feel Bullied by Creditors or Debt Collectors? Read Here
    4: Staying Calm About Debt Read Here
    5: Forum rules - These have been updated - Please Read
    BCOBS

    When the Liberals and Conservatives were in opposition, they both agreed that banks should pay back high bank charges to customers. Nothing seems to have happened since they came into power as a coalition. PPI Insurance has been sorted. Now they should turn their attention to bank charges and help customers get exorbitant charges refunded.


    Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

    PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE

  10. #10
    Site Team slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132 Authoritative slick132's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2007
    I am in
    Planet Thanet, Kent
    Posts
    16,326

    Default Re: Monument CCA.. Is this enforcable?????

    Hi 1273,

    I've merged 3 threads so your case is now in the Barclaycard forum as BC run Monument a/c's now. Please only use one thread per topic so your questions and replies stay in the one place.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.


Browsealoud
Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE