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    • Thank you all   JK, I agree; if they were to accept my full claim today, then the interest would be around 8-9 pounds. If I were them, I would have offered to pay the interest and said no to the 12 pounds for the letters. These have not been mentioned, which is my mistake.   As you pointed out, if the judge were to award at 4% and I did not get the letters, I would get less.   Bank, thank you. I do hear what you are saying. If I am to continue with this, then I will need to pay an additional trial fee of £59. If I win everything, then great, but if I win less the claim and court fee, then I lose out. I am not sure what the judge will think about the interest. I think we have to remember that I won the item and, therefore, did not pay a penny for it. Yes, I have had to purchase an additional one, but maybe the judge will hold this against me. I am content that this is a win. I have not signed any non-disclosure clauses, and they do not ask for this either in their offer. 
    • Are you saying that both businesses were closed? Yet you stayed there for over two hours. . If both were closed than to charge £100 is a penalty since Horizon had no legitimate interest in keeping spaces clear for the company. sake as there were no customers..
    • Well you would think that would be the case. Sadly i doubt there is one honest broker within the BPA or IPC and most of their members. they are there to take as much money as they can from motorists regardless of PoFA.   Take the Consideration  period for example. This is a minimum of 5 minutes to allow motorists to find a parking space, read the T&Cs giving them enough time to leave the car park without having to pay if they decide not stay. Simple. Well it would be simple if it were any other company than BPA [or IPC who have now fallen into line with BPA's "reasoning"].  You see if you decide to stay then despite the fact that during the Consideration period when you still weren't classed as parking , once you accept the terms [with all the underhand little tricks designed to trip you up] that five minutes is now included in your parking time. [No not the parking period because the poor dears who ANPR cameras are apparently unable to work out what the exact parking period is since their ever so infallible cameras [yeah right] are incapable of tracking cars once they are in a car park]. After 12 years they still haven't worked out a way of doing it. Some of them fudge and the majority [with a wink fro their ATA [Accredited Trade Association though it should be Discredited Trade Association] just ignore the parking period all together. This is what BPA claim is the Consideration period Entrance grace period: This is for when motorists enter a car park, read the signs and/or attempt to make payment then leave. In these instances, motorists must be offered a reasonable amount of time before an operator takes enforcement action, but we do not define this time, due to the variance in size and layout of car parks. An entrance grace period for a small, permit-only car park could be below 5 minutes, whereas for a large multi-story this could be 15. But  heaven forbid that anyone should leave 6 or 7 minutes after entering  their member's car parks. . They are dutybound to receive a PCN. This is regardless of how busy the car park would be [Christmas eve for example ] .Our minimum is their maximum. Moving on to Grace periods. Again BPA gobble degook. Exit grace period: This must be a minimum of 10 minutes and this is when a motorist intends to stay – for example, if you paid for an hour but spent a total of 1 hour 10 minutes on-site, you will not receive a PCN. It is important to note that the grace period is not a free period of parking however and should not be advertised as such. If that ten minutes in not free parking what is it. their members all think they can send out PCNs for anything after 1 minute after the exact time never mind ten minutes. Our snotty letters have stood the test of time. Do not try to reinvent the wheel -especially with DCBL . They don't even know what a non compliant PCN is for goodness sake! You already know more about PoFA then they do. However if you include that they will find a way to disabuse the Judge of your logic and the law. So don't give them the chance.  I am sure you have the Parking Prankster going on about the rogues misusing the rules on planning permission by lying and stating that they had "retrospective permission". There is no such thing in English law yet Judges were swallowing it until one Judge pulled up Parking Eye about one of their Witness Statements alluding to "rp" by claiming it was "tantamount to perjury".  It wasn't tantamount,it was plain and simple perjury. Parking Prankster: The great private car park planning approval scam PARKING-PRANKSTER.BLOGSPOT.COM Guest blog from shuteyepark, from the Consumer Action group forums In December 2013 my daughter received a Parking Charge Notice (PCN) fro... Hope it wasn't too long winded Nicky Boy.🙂
    • and more immediate issues WT* is the UK doing. Ukraine needs these funds and weapons NOW Lets sincerely hope this isnt another Tory VIPal skimming issue.   MoD accused of ‘go-slow’ with half of £900m Ukraine fund unused | Defence policy | The Guardian WWW.THEGUARDIAN.COM Delays mean just £404m of the money donated by nine countries has been committed or spent  
    • If everyone who wanted or needed a permit could get one easily how would PCM make any money?    
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Email or contact details for RBS or BoS


BankFodder
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Have you managed to obtain email addresses, direct telephone numbers or high level names of these Banks' customer services departments?

 

These details can save a great deal of time for peple who are trying to claim and are attempting to penetrate these bureaucracies at a level where they can have meaningful contact.

 

We would like to post these details for others to use.

 

If you can let us have this information, please contact me by PM.

Thanks

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  • 1 month later...

RBOS senior Customer Relations Manager at Edinburgh

 

Freepost PO box 1727 Edinb EH12 9JN

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Margaret King,

 

[email protected]

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  • 2 weeks later...

The lady who filed the acknowledgement of service is Mrs Carol Stickland. Her position is "Litigation Officer", her email is [email protected], her phone number is 020 7714 4448 and fax number is 020 7714 4455.

 

I am currently out of office on maternity leave. Please contact Ian Thomson

on 020 7714 4444. This e-mail has not been forwarded. Thankyou.

 

7/1/07

you get this if you try to email Carol Stickland .. if you find out she is back from maternity leave can you please PM a moderator to have this removed , thanks

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  • 2 weeks later...
  • 1 month later...

I am in North West of England.My reply acknowledging first dpa letter came from here;

The Royal bank of Scotland

Retail regulatory risk

Business House B

PO Box 1000

Edinburgh

EH12 1HQ

 

Tel 0131 626 1185 fax 0131 626 3049

 

being signed pp Joyce E Tudor Retail regulatory risk.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 weeks later...
credit management services

kendal court

ironmasters way

telford

tf3 4dt

01952 206316

 

for lending operations

 

This is the office you should send an LBA to if you are in default as i sent it to the Head Office and they forwarded it to this place. Probably a stalling tactic, but worth knowing anyway.

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  • 5 weeks later...

Hi everybody

I have read all the FAQ and I’m now going to send out my request for my list of charges, Im gonig to use the address

RBOS senior Customer Relations Manager at Edinburgh

Freepost PO box 1727 Edinb EH12 9JN

 

Wish me luck, I will keep everybody posted.

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Am having the same problem. I try to start a claim online but the address I have for RBS is in Scotland, Can I use my Branch address or does anyone on here have an idea of a suitable address in UK.

 

Thanks

 

KAY STANBRIDGE

RBS LITIGATION

1 PRINCESS STREET

LONDON

EC2R 8PB

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Interestingly although I live in Cardiff and my branch is Cardiff, my reply also came from this guy;

 

Tommy McLean

Customer Relations

Customer Central Support

First Floor

The Forthstone

56 South Gyle Crescent

Edinburgh

EH12 9LE

 

This was the second letter I received after I rejected their goodwill offer, advising me that their offer is not to be increased.

 

Having some printer trouble though - does anyone know how I can get a letter to this office via email?

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K try this one

 

Stickland, Carol" [email protected]

 

She is a litigation officer and also forwarded mail for me and sent me confirmation too.

 

This will deffo work and if its a LBA a better bet too.

 

let me know how you go on

 

Martin:)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I sent my LBA to [email protected], he is on holiday till 24th July so you can correspond with Ross McDonald in the mean time!! The phone number for the office they are in is 0131 523 3240. Hope this helps

 

update

 

originally posted by missm

Tommy Mclean's email no longer valid.

BOS

Claim No.3 for £589.75+8%, Decree received, Sheriffs Officers instructed to serve a charge 21/4!

Claim No.4:- claiming £1507.00, Court Papers submitted 5/4 !

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I have been dealing with Carol Stickland she is a litigation Solicitor for the rbs........and the address is of course the Princess street one

 

;)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 weeks later...

Please PM a moderator if you have any contact details for RBS that are not already here.

 

All posts that did not contain contact details for RBS have been deleted from this thread

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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  • 2 months later...

This User Guide is Now Out Of Date

 

Click Here For The New Version

 

Click Here For Bank Contact Addresses etc

 

MANY THANKS

 

RDM2006 (AKA Givitus Allback)

  • Haha 1

HTH (Hope This Helps) RDM2006

 

THE FORCE (OF CAG) IS WITH YOU

;)

 

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All advice and opinions given by people on this site are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, please seek qualified professional legal Help.

 

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