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The book is easy to understand and clearly explains the rights
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Have you managed to obtain email addresses, direct telephone numbers or high level names of these Banks' customer services departments?
These details can save a great deal of time for peple who are trying to claim and are attempting to penetrate these bureaucracies at a level where they can have meaningful contact.
We would like to post these details for others to use.
If you can let us have this information, please contact me by PM.
Thanks
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
RBOS senior Customer Relations Manager at Edinburgh
Freepost PO box 1727 Edinb EH12 9JN
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
The lady who filed the acknowledgement of service is Mrs Carol Stickland. Her position is "Litigation Officer", her email is carol.stickland@rbs.co.uk, her phone number is 020 7714 4448 and fax number is 020 7714 4455.
I am currently out of office on maternity leave. Please contact Ian Thomson
on 020 7714 4444. This e-mail has not been forwarded. Thankyou.
7/1/07
you get this if you try to email Carol Stickland .. if you find out she is back from maternity leave can you please PM a moderator to have this removed , thanks
I am in North West of England.My reply acknowledging first dpa letter came from here;
The Royal Bank of Scotland
Retail regulatory risk
Business House B
PO Box 1000
Edinburgh
EH12 1HQ
Tel 0131 626 1185 fax 0131 626 3049
being signed pp Joyce E Tudor Retail regulatory risk.
If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon. Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed. Donations help CAG to help YOU Click here
This is the office you should send an lba to if you are in default as i sent it to the Head Office and they forwarded it to this place. Probably a stalling tactic, but worth knowing anyway.
Hi everybody
I have read all the FAQ and I’m now going to send out my request for my list of charges, Im gonig to use the address RBOS senior Customer Relations Manager at Edinburgh
Freepost PO box 1727 Edinb EH12 9JN
Am having the same problem. I try to start a claim online but the address I have for RBS is in Scotland, Can I use my Branch address or does anyone on here have an idea of a suitable address in UK.
Thanks
KAY STANBRIDGE
RBS LITIGATION
1 PRINCESS STREET
LONDON
EC2R 8PB
If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon. Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed. Donations help CAG to help YOU Click here
She is a litigation officer and also forwarded mail for me and sent me confirmation too.
This will deffo work and if its a lba a better bet too.
let me know how you go on
Martin
If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon. Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed. Donations help CAG to help YOU Click here
I sent my lba to tommy.mclean@rbs.co.uk, he is on holiday till 24th July so you can correspond with Ross McDonald in the mean time!! The phone number for the office they are in is 0131 523 3240. Hope this helps
update
originally posted by missm
Tommy Mclean's email no longer valid.
I have been dealing with Carol Stickland she is a litigation Solicitor for the RBS........and the address is of course the Princess street one
If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon. Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed. Donations help CAG to help YOU Click here
Please PM a moderator if you have any contact details for RBS that are not already here.
All posts that did not contain contact details for RBS have been deleted from this thread
When you want to fool the world, tell the truth. Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any
doubts.
All advice and opinions given by people on this site are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, please seek qualified professional legal Help.
However, if you have found any advice you have been given helpful.
Email or contact details for RBS or BoS
Re: RBS contact details
Originally Posted by wintermare
