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    • Sec127 (3) repealed, now gone. S. 127(3)-(5) repealed (6.4.2007) by Consumer Credit Act 2006 (c. 14), ss. {15}, 70, 71(2), {Sch. 4} (with Sch. 3 para. 11); S.I. 2007/123, art. 3(2), Sch. 2
    • We used to recommend that people accept mediation but our advice has changed. The mediation process is unclear. Before you can embark on it you have to agree that you are prepared to enter a compromise – and that means that you agree that you are prepared to give up some of your rights even though you are completely in the right and you are entitled to hundred percent of your money and even though EVRi are simply trying to obstruct you in order to discourage you and also to put others who might want to follow your example off from claiming and even though they have a legitimate basis for reimbursement. Mediation is not transparent. In addition to having to sign up that you are prepared to give up some of your rights, you will also have to agree not to reveal any details of the mediation – including the result of the mediation – so that the whole thing is kept secret. This is not open justice. Mediation has nothing to do with justice. The only way of getting justice is to make sure that this matter goes to trial unless EVRi or the other parcel delivery companies put their hands up and accept the responsibility even if they do it is a gesture of goodwill. Going to trial and winning at trial produces a judgement which we can then add to our small collection to assist other people who are in a similar boat. EVRi had been leading you around by the nose since at least January – and probably last year as well – and their whole purpose is simply to drag it out, to place obstacles in your way, to deter other people, and to make you wish that you'd never started the process and that you are prepared to give up your 300 quid. You shouldn't stand for it. You should take control. EVRi would prefer that you went to mediation and if nothing else that is one excellent reason why you should decline mediation and go to court. If it's good for them it's bad for you. On mediation form, you should sign that you are not prepared to compromise and that you are not prepared to keep the result secret but that you want to share the results with other people in similar circumstances. This means that the mediation won't go ahead. It will take slightly longer and you will have to pay a court fee but you will get that back when you win and you will have much greater satisfaction. Also, once you go the whole process, you will learn even more about bringing a small claim in the County Court so that if this kind of thing happens again you will know what to do and you will go ahead without any hesitation. Finally, if you call EVRi's bluff and refuse mediation and go to trial, there is a chance – maybe not a big chance – but there is a chance that they will agree to pay out your claim before trial simply in order to avoid a judgement. Another judgement against them will simply hurt the position even more and they really don't want this. 300 quid plus your costs is peanuts to them. They don't care about it. They will set it off against tax so the taxpayer will make their contribution. It's all about maintaining their business model of not being liable for anything, and limiting or excluding liability contrary to section 57 and section 72 of the consumer rights act.     And incidentally, there is a myth that if you refuse mediation that somehow it will go against you and the judge will take a dim view and be critical of you. This is precisely a myth. It's not true. It would be highly improper if any judge decided the case against you on anything other than the facts and the law of the case. So don't worry about that. The downside of declining mediation is that your case will take slightly longer. The upside is that if you win you will get all your money and you will have a judgement in your favour which will help others. The chances of you winning in this case are better than 95% and of course you would then receive 100% of your claim plus costs
    • Nice to hear a positive story about a company on this form for a change. Thank you
    • too true HB, but those two I referred for starters - appear to be self admitted - One to excuse other lockdown law breaking, by claiming his estate away from his consistency and London abode was his main home the other if he claims to have 'not told the truth' in his own words via that quote - to have mislead his investors rather than broken lobbying rules   - seem to be slam dunks - pick which was your law breaking - it seems to be both and much more besides in Jenricks case Starmer was director of public prosecutions yet the tories are using seemingly baseless allegations for propaganda and starmer is missing pressing apparent blatant criminality in politics
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Citroen C3 gearbox problem


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Hi All

 

Is there anyone with Citroen C3 gearbox problems? Why is Citroen services and spares so overprized? I really enjoy my C3 until it comes to services and spares. This morning my C3 had to be towed in due to a gearbox problem... The shifting fork has broken!!! Is this possible? What caused this? Please anybody with answers - HELP!!! My C3 is just - but just - out of her warranty.... Ummmm Murphy isn't it?!

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Hi Conniff,

 

I realized the Citroen dealers are expensive and took my C3 to gearbox specialist..... I paid one third of the Citroen dealer's quote... Amazing isnt it!! They also replaced the broken part with a new one and the whole job plus parts were less than I was quoted for the part only at Citroen :-)

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Little things that you might not notice you are doing could put strain on the fork and in the long term cause damage. Not pressing far enough on the clutch pedal so the clutch is not thrown fully out, moving from one gear to another too fast ie; snatching the lever, will all put a strain on the fork, the clutch being out of adjustment so it is not throwing out completely. Just little things that can make a big difference.

 

Make sure you leg still has some bend on it at the knee and is not straight when you have the clutch fully depressed, take your time going from one gear to the next, give the gears time to slow.

Then, of course, there could be a manufacturing cause ie; a problem with the forging or machining.

 

There are a few reason and you will probably never find the true cause, but you can eliminate the first few by consciously looking at what you do when driving and make a few adjustments if necessary.

 

If you should purchase a new car at some time in the future, it is always worth looking at other garages for your servicing etc; it will not affect the warranty should you have to take it back to the dealer if something goes wrong and can save a small fortune.

 

I'm please you have it all sorted.

 

P.S. They probably would have taken it to the same gearbox specialist as you did and got the job done cheaper than you paid because it is trade and then charged you full whack.

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Thank you very much for your input.... I am a lady driver and I am not always aware of small things I might do wrong. I truly think I do not press my clutch pedal far enough. I have noticed this previously from time to time, but did not realise it will affect the engine...ooops.. well, this cost me know a penny and a half :-) Thank you very much for you help. It will surely safe a buck or two in future.

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If you don't think you are pressing the pedal down far enough and you don't want to or can't move your seat forward any further, you can get extension blocks for the pedals.

 

Pregnant women are the main culprits for not pressing pedals down far enough, the bigger they get the more problems they have getting the car in gear, but an extension solved it.

Edited by Conniff
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Yes Conniff, and that's why my pregnant burd sold her beloved Nissan and bought an XPic. C3 driver, it may also help you to know that gears should be "led in" and not flicked quickly when changing. when i went for my lorry lessons, the instructor said to let gear lever stop for a fraction of a second between gears---ok if your not trying to get away from a Scaniaman!!!!!lol lol .

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when i went for my lorry lessons, the instructor said to let gear lever stop for a fraction of a second between gears---ok if your not trying to get away from a Scaniaman!!!!!lol lol .

 

When I went for my lorry lessons back in the seventies, you had to lift the clutch and press it back down between gears. If you didn't double de-clutch those old lorries up and down the box, much gear grating greeted your earholes. You youngsters are spoiled with lorries with syncromesh these days! Us old timers only had "crash boxes", eeh luxury, you dooont know yor booorn:D (I suppose you've got a heater in the cab too?)

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Can you find out what the gearbox type is and give the engine you have.

 

I have had a similar problem with my Saxo. Though my box has the mileage of the starship enterprise. Essentialy, there are indications that the bearings are a known problem. Warning signs are whislting, hard selection of gears. It would be highly unlikely that the failure is due to a clutch issue by the very nature of it's mechanism. The clutch disengages the drive from the engine to the box and unless there was something seriously wrong which would have made itself apparent much earlier then it is highly unlikely to be a clutch issue.

As also the feeding in suggestions. This is a relatively modern box with synchro rings that should cope. Unless there is design or manufacturing flaw the box should perform faultlessly for at least 150K miles with heavy abuse. My feeling is that the bearings have given way somehow which I think is a design fault.

If you think about it, it's just about spot on engineering perfection.

 

Produce something that performs faultlesly with a given time scale at the cheapest cost. Engineers have done their well in conjunction with the specs laid out but believe me, it doesn't go down well with consumers!!

 

My advice as out of warranty is to,

1. If full dealer service history is to ask for goodwill contribution from ****roen.

2. Get the box overhauled.

 

Target price for a good overhaul will be £350 plus VAT plus labour and a new clutch.

 

Also ask them to look at the change mechanism joints, they wear very quickly and insist that if the change mechanism is of the horizontal type into the box that the pin is also replaced, otherwise you will get stuck in 1st or second, third or fourth, or worst case 5th. They are renowned for this and has happened to me.

 

If it softens the blow or helps, my starship is in for a box rebuild this week in fact.

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another main reason for the selector forks to go is resting your hand on the gear stick. i have known a few citroen boxes to do the input shaft bearing(above) particularly the vtr's. had to do one that had clocked over 42k on an 03 plate!

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  • 2 months later...

For thos who dont know im a qualified mechanic and i replaced one of these on a c1 the other week had to take gearbox out to do it! Very poor design im suprised there has not been a recall on them yet as citroen told me when i rang for price on the part ''we sell a lot of these''! The new one we got looked flimsier than the one i took off!

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  • 3 years later...
For thos who dont know im a qualified mechanic and i replaced one of these on a c1 the other week had to take gearbox out to do it! Very poor design im suprised there has not been a recall on them yet as citroen told me when i rang for price on the part ''we sell a lot of these''! The new one we got looked flimsier than the one i took off!

 

Hi Miket368

I have just got my C3 in the garage as it was making a lot of noise on start up & sometimes slipped out of gear. Anyway i got a call saying it was the bearings but have exploded making a mess of the inside of the gearbox. I was told he was on the hunt for a used/cheaper alternative than a new one. I have just had a call saying they found someone with a gearbox & gears as mine was damaged. I had a few options either to repair what they could & put back in which would have a loud noise then sell it on. The second to get the parts most needed but was at a lower ratio gears so 5th would be like a 4th gear at a cost of £950 with a clutch all in or a new gearbox costing £1500 but around £2000 to put in. So i had only one option but to say go ahead with the £950 option. If i knew what was wrong i might have gone with a gearbox place but i didn't know or better still if i could have had a mate like you living near by. This is my first diesel car & first car since my last one 2 years ago. It has come to be a very expensive buy. :| Well that's my winge over :violin:

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Welcome jandy. Perhaps now you have reopened this 4 year old thread, he might come back and tell us how he got on.

 

Hi conniff

Thanks.......... I know it was an old thread but better than no thread at all eh! If we comment more it will help us all in problems in life i guess! I have found a few other forums too but only joined this one!:-(

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