Thread: Morgan Stanley now BC, default notice for arrears then closed account

Hi All,

Just found these 2 pieces of paper hiding in my credit card box.

The Default Notice is useless because not giving the 14 clear days (the date is on page 1 not supplied here but I have it).

They then closed the account. (image 2)

Does this mean that I only need to pay them the arrears of the default and that's it, not the total balance?

How should I proceed with this as I was thinking of taking this to court if neccessary to get the default removed and then SAR them to recover charges?

Hi IDK,

I think you should start with a CCA request to BC who now own the MS a/c's.

Do you have the a/c statements in your box credit card too? These will show how much you've paid in penalty charges which you can reclaim in full.

Do you have any idea of how the penalty charges would compare to the a/c balance.

Have a read of other BC threads and you'll see most relate to probs getting sight of the credit agreement.

You'll need to try and get the agreement, even though they normally don't send them - only T&C's.

Getting the Default removed is not going to be quick or easy - prepare for the long-haul.