Patricia Pearl - Small Claims Procedure - A Practical Guide


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BAILIFFS - The Law and Your Rights

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Thread: HFC Debt / CCA

  1. #1
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    Default HFC Debt / CCA

    Hi,
    Im just getting to grips with CCA & PPIicon claims etc. Have had a RBSicon PPI success so am going through all my partners debts and trying to sort them out and have just reached the HFC one.

    History is he brought a PC from PC world possibly 7-8years ago. He says he would have taken the PPI out on it - even though he was self employed and hadnt been working at the time (all very complicated and long story). Anyway he also says that as well as the credit for the PC there was extra credit available - unsure how that works as he has no paperwork grrrr!

    What we do have is:
    - a statement dated 25.01.2007 thats shows a loan start date of 25.06.2004 for £4800 and payment of £40pm for 120 months and he had been making payments ever since.

    - a letter dated 17.06.2009 stating overdue amount of £20. As we are struggling financially the 18th May payment he only paid £20 by bank transfer instead of £40 and he did this again in June and July.

    Question is at this point do I send a CCA or an SARicon request?
    Will update this thread as the case develops! Thanks in advance for anyones advice/help!


  2. #2
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    Default Re: HFC Debt / CCA

    Forgot to put. We've got copies of credit report and it says this......
    Budget card / revolving credit
    Limit £6000
    Start £0
    Current £+0
    Default £6429
    Start 01/06/2002
    Default 11/2003
    End 29/11/2003

    This confuses me even more!


  3. #3
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    Default Re: HFC Debt / CCA

    i'd SARicon them inc the line of requiring all cca's too

    dx

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
    Credit Reference Agencies:Experian Equifax CallCredit <<<<CRA FILE INFO IS HERE<<<<

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
    6. Staying Calm About Debt Read Here
    7. Thinking of a Full & Final Settlement? Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
    DX
    Siteteam

  4. #4
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    Default Re: HFC Debt / CCA

    Thanks DX! You have been a great help to me this evening.....
    Im going to start a thread soon on my own Barclaycard issue - Im going to be relying on your help with that one as they have me stumped (but thats for another thread lol) Thank you again!


  5. #5
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    Default Re: HFC Debt / CCA

    Update:
    Awaiting SARicon.

    Received letter from HFC today re £60 arrears. States
    "You may be served with a Default Notice in accordance with Section 87(1) of the CCA 1974. The cost is £50 and will be added to your balance"

    Seems a hugh amount for a default notice?!!?!?!


  6. #6
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    Default Re: HFC Debt / CCA

    Further to my post above.....should I try and claim for the £60 or wait until I get the info from the SARicon and then just deal with all the issues then?


  7. #7
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    Question Re: HFC Debt / CCA

    Hi,
    Further to sending SARicon & payment for SARicon to HFC we have today received this

    "To enable us to action your request, we require your signatureicon as authority. Please resubmit your request with the appropriate signature"

    We just printed the name at the bottom of the letter. Am I right in thinking they dont need the actual signature on the letter?????

    Many thanks for any advice!


  8. #8
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    Default Re: HFC Debt / CCA

    no they dont
    just delaying tactics.

    sadly HFC are terrible for farting customers around
    even read that they deliberately mess with figures on reclaim letters just to stall the customer even further, hoping they will give up.

    dx

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
    Credit Reference Agencies:Experian Equifax CallCredit <<<<CRA FILE INFO IS HERE<<<<

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
    6. Staying Calm About Debt Read Here
    7. Thinking of a Full & Final Settlement? Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
    DX
    Siteteam

  9. #9
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    Default Re: HFC Debt / CCA

    Thanx - thats what I thought. Should I just reply saying something along the lines of "legally I do not have to provide you with a copy of my signatureicon. Please ensure that the information I requested is sent to me without further delay"


  10. #10
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    Default Re: HFC Debt / CCA

    I would also like to draw your attention to the Data Protection Good Practice Note: Checklist for handling requests for personal information (subject access requests) issued by the Information Commissioner’s Office. Section 2 states Do you have enough information to be sure of the requester’s identity? Often you will have no reason to doubt a person’s identity. For example, if a person with whom you have regular contact sends a letter from their known address it may be safe to assume they are who they say they are.


    dx

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
    Credit Reference Agencies:Experian Equifax CallCredit <<<<CRA FILE INFO IS HERE<<<<

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
    6. Staying Calm About Debt Read Here
    7. Thinking of a Full & Final Settlement? Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
    DX
    Siteteam

  11. #11
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    Default Re: HFC Debt / CCA

    An update on my case & a few questions......

    Still awaiting any info from HFC since replying to their identity request.

    questions...
    1. Does the 40 day still count from when they 1st received request or is it from when I replied to their letter (they have still not cashed chq although their letter of 1st Oct confirms receipt)

    2. If no reply within the 40 days is it a straight account in dispute letter and stop payments. As if it is 40 days from original request then we are past that now......

    Many thanks in advance for your help!


  12. #12
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    Question Re: HFC Debt / CCA

    please can anyone help re my post above


  13. #13
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    Default Re: HFC Debt / CCA

    i'd send the failure to suppy doc letter [use the failed cca one and adapt it]

    i don't think you can with-hold payments for a failed SARicon.

    dx

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
    Credit Reference Agencies:Experian Equifax CallCredit <<<<CRA FILE INFO IS HERE<<<<

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
    6. Staying Calm About Debt Read Here
    7. Thinking of a Full & Final Settlement? Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
    DX
    Siteteam

  14. #14
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    Default Re: HFC Debt / CCA

    Hi,
    Need some advice...again!
    Sent SARicon as per previous post and got nothing. Sent failure to supply docs letter and got nothing.....What on earth do I do now??

    They never cashed the £10 cheque although one of their letters confirmed receipt so they cant say they didnt get it! Just dont know what to do next. Hes still being paying them each month although this month he has only paid £5 as being made redundanticon so Im expecting a letter from them about that. Just really want to move this forward......


  15. #15
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    Default Re: HFC Debt / CCA

    when they do write
    do another SARicon and staple a copy of the demand for payment letter to it.

    dx

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
    Credit Reference Agencies:Experian Equifax CallCredit <<<<CRA FILE INFO IS HERE<<<<

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
    6. Staying Calm About Debt Read Here
    7. Thinking of a Full & Final Settlement? Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
    DX
    Siteteam

  16. #16
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    Question Re: HFC Debt / CCA

    Update......

    Have today received a letter from HFC stating
    "we wrote to you on 1st October 2009 asking for further information in orderfor us to process your request, therefore as we have had no response the file has no been closed. Please find your cheque for £10 enclosed"

    Now what do I do??? Obviously, as per previous posts - I have been writing to them. Do I send the cheque back, write a new one and start the process again??? This seems madness.......


  17. #17
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    I am in
    a sort of fire-fighting role here. Hate HFC & their past compulsory PPI ethos
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    Default Re: HFC Debt / CCA

    yep
    delaying tactic
    do as my last post

    dx

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
    Credit Reference Agencies:Experian Equifax CallCredit <<<<CRA FILE INFO IS HERE<<<<

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
    6. Staying Calm About Debt Read Here
    7. Thinking of a Full & Final Settlement? Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
    DX
    Siteteam

  18. #18
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    Default Re: HFC Debt / CCA

    thanks!! Will get letter printed off now.


  19. #19
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    Default Re: HFC Debt / CCA

    An update on this saga.....
    still no info following SARicon request & failure to supply info letters. £10 cheque still not cashed....

    What do I do now. Is it a letter to the information commissioner or am I in a muddle?? Any advice gratefully received once again!


  20. #20
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    Default Re: HFC Debt / CCA

    pratts as usual

    did you include the info in your letter requesting the SARicon [ref post 10]?

    dx

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
    Credit Reference Agencies:Experian Equifax CallCredit <<<<CRA FILE INFO IS HERE<<<<

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
    6. Staying Calm About Debt Read Here
    7. Thinking of a Full & Final Settlement? Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
    DX
    Siteteam


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