Jump to content


  • Tweets

  • Posts

    • A key member of the US central bank, Raphael Bostic, tells the BBC rates might only ease "at the end of 2024".View the full article
    • A key member of the US central bank, Raphael Bostic, tells the BBC rates might only ease "at the end of 2024".View the full article
    • OK, thanks, I won't wait for them. On a side note, some of the posts on here are a bit frustrating, I read through five pages or so of someone going through the court process rooting for them as I'm reading, then nothing, not heard of again. Left here wondering what the outcome was, lol!
    • Hello Caggers,   I've been trying for years to get an old EE account wiped off my credit file. It was opened in 2013 and almost immediately defaulted but was shown as "Payment Arrangement" ever since. I contacted EE by telephone in 2022 and was advised it had not been wiped because there was still £69 owing, I paid it and thought it would correct once the CRA's updated their reporting cycle. However, it has still not been removed. I made a formal complaint on 27/03/2024 and have had contact with the executive team who advised that  "EE account ......... has now been deleted from the Credit File as it failed to close as it was reporting the payment arrangement set up despite, as advised this failing which should have resulted in a further default showing.  Please be advised the deletions we have completed take 24 hours to update if a paid service is used to view the Credit File. If the customer uses one of the free services to view the Credit File, the recordings update in 24 hours but the changes can take up to 30 days to be visible on a new copy of the Credit File. I have requested compensation and been advised by EE that another team are looking into this. That was almost 2 weeks ago and there has been no contact since, despite me chasing it. I do not want to go to court and would rather settle this amicably. However,I have been advised that I might have a claim for aggravated damages due to the length of time the incorrect reporting has been on my file and the fact that I told EE about this issue and paid the demanded outstanding amount of £69 almost 18 months ago. Should I just wait for EE to reply or should I start building my case against them? Is their statement admissible as evidence of their blame or do I need to dig a bit more? I made a DSAR which was initially rejected as having no data found yet. I trawled my e-mails from 2013 and found the account number and mobile number, I'm now awaiting the result of my 2nd attempt at DSAR. I have very little in the way of proof of actual loss except a mortgage refusal e-mail from HBOS in 2015. I have also had high interest loans and credit over the last 10 years but again cannot directly attribute this to this one specific error. There were other items on my credit file that could also have contributed to a low credit score too and I'm not out to cash in on anything. I want to make sure I don't end up shooting myself in the foot for any obvious reason and would appreciate any help from anyone who has had similar experience with breaches of DPA.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

named drive ins company error I got 6 points and £500 fine


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5363 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I put myself as named driver on my sons policy because he was out of the country for 6 months. I was put on as temp named driver.I advised them of change of address in Aril last year. Made a payment in May and asked them if I could change policy so I dont pay as much.

I contacted them in June 27 to make another payment they would talk to me because I was not the policy holder. I told them I have permission and Im the named driver as my son out of the country. they then confirmed this.i again asked to change the policy as I am the only driver of this car. And a named driver. I again had to ask them to change my address for the 4th time. They adviced me it would cost and the term of the policy was only another month. I decided to leave it.

Later that evening I got stopped and was told that Im not insured to drive this car. I was not on the policy.

I called the ins company and they told me that the temp ins I was on stoped on the 22 June. They told me it was on the policy they sent out. But this was to my old address I never recieved it. I had adviced them 3 or so times of the change of address, but it never happened untill the 28 June after my complaint.

I have been taken to court and court summonds them to attend and give evidence and to release the recordings of all conversations I had with them. I had demanded this for 9 months and got no where. On the day of the hearing in March this year They didnt attend the hearing or give the evidence the courts asked for. The judges gave me 6 points and £500 fine. I have appealed this as I now have a copy of the recordings. My solicitor has said there is nothing in them that I can use. But I dont agree. The day i was stopped I called them and told them I was a maned driver on the policy, why didnt they advice me I was removed on the 22 June. If they had I would have put myself back on cover after all why was I paying £109. a month for ins.

I am so desperate I dont no how to proceed with this. I feel they have let me down. PLease help

Edited by Nicky Bodmin
need to put more info in
Link to post
Share on other sites

temp driver cover is usually only for a periods of 30 days upto a total of 90 days in a given period of cover, when the 30 days expire you have to call and add yourself again. When you added yourself as a temp driver how long did you aksed to named on the policy? there should be a call recording available for this.

 

when you called in April did they confirm the change of address etc and did you receive any new documents confirming you as a temp driver?

 

if they hadnt changed the address as you are claiming then you would not have passed the DPA questions (usually name,address,dob etc) to add yourself on agian in May,was this queried?

 

if this went to court and they didnt attend who did? assume the Police officer did,if so its usually the Police who ask for call recordings and a statement from the insurance company to back up their evidence.

 

if you have now received the calls and the solicitor also confirms there is nothing in them,what is in them that make you think they would change the charge?

Link to post
Share on other sites

Hello thank you for your reply.

I was added as a temp driver this ended on 22 June. I am going to listen to the recordings to find out when they where first adviced of the change of address. Im sure it was when I put myself on my son policy. I have asked at least for times to change address. They finaly did this after I was stopped. I still to this day not recieved that policy from April till June with me as anamed driver. They said it was sent to old address.

On the day in question I rang them to make a payment I gave my name and both addresses they said I was not allowed to discuss the policy because it was in my sons name. I adviced them I was the named driver gave name, they didnt say anything that I was not a named driver at this time I told them again my son not using car as he is in Spain and I was the only driver of this car. They didnt question this or advice me that my name had been removed on the 22 June. The date I called was 27 June to make a payment using my named driver as ID. I was stopped that night. I have made lots of attempts to change the address.

When the police questioned the insur company they where told that I had not had apolicy with them or even been a named driver since 2004. I have with evidence been a named driver 3 times with them.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...