Thread: Rbs Cowboys

BEEN TRYING TO GET A COPY OF MY CCA FROM RBS SINCE NOV 08, I HAVE LOGGED A COMPLAINT WITH fos IN FEB 09, I HAVE ALSO SENT DISPUTE LETTERS, GIVEN THEM TIMESCALES ETC, BUT STILL THEY FAIL TO REPOND TO ANYTHING JUST THE USUAL IT HAS BEEN MISFILED.
EVENTUALLY THIS MONTH I WITHHELD PAYMENT, SURPRISE! SURPRISE THEY CONTACTED ME LOOKING FOR MONEY, TO WHICH I WROTE AND TOLD THEM THEY WERE MORE THAN AWARE OF MY INTENTIONS DUE TO THE NUMBER OF LETTERS I WROTE, WENT TO THE BANK TODAY AND THEY HAVE JUST HELPED THEMSELVES TO THE LOAN INSTALMENT, I HAVE WROTE THEM ANOTHER LETTER BUT DONT HOLD OUT MUCH HOPE.

CAN THEY DO THIS, AND WHAT ARE MY OPTIONS, HELP PLEASE!!!!!!

Anyone Give Me A Help With This One!!!!!!!