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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Hardship refused with Barclays Bank


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Please help someone

 

I sent a letter to Barclay's on Hardship for the refund of 22.00 charges that were applied to my account

 

And they refuse to look into this matter, Please could someone point me to the right templet that I could use as my second and final request on hardship grounds

 

Thank you

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Please help someone

 

I sent a letter to Barclay's on Hardship for the refund of 22.00 charges that were applied to my account

 

And they refuse to look into this matter, Please could someone point me to the right templet that I could use as my second and final request on hardship grounds

 

Thank you

 

 

Barclays won't refund the £22 under FH however you have the personal reserve so I would get rid of it. Furthermore if it's only £22 it wouldn't necessarily be looked at as FH.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Barclays won't refund the £22 under FH however you have the personal reserve so I would get rid of it. Furthermore if it's only £22 it wouldn't necessarily be looked at as FH.

 

total charges I have had by this special £22.00 reserve is over £500.00 I wanted to claim this back on hardship grounds,

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total charges I have had by this special £22.00 reserve is over £500.00 I wanted to claim this back on hardship grounds,

 

Do you have direct debits returned as well?

 

"vii.

repeatedly exceeding a credit card or overdraft limit without agreement (and, in this regard, where a complainant has incurred over £500 in unauthorised overdraft charges in the previous 12 months, that is to be treated as indicative of financial difficulty)."

 

It indicates hardship but may not necessarily be FH

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Did you send B's an Income and Expenditure schedule with your claim for refund?

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No I never had direct debits returned, the over draft facility charges have been building up and up,

 

And yes slick132 I did send them my Income and Expenditure schedule

 

But they have just refused, it and said they have a strict policy of refunding the money"

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No I never had direct debits returned, the over draft facility charges have been building up and up,

 

And yes slick132 I did send them my Income and Expenditure schedule

 

But they have just refused, it and said they have a strict policy of refunding the money"

 

It means that they will only look at charges from August 2008, right?

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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I had this special reserve fee £22.00 applied to my account each time I went into my overdraft facility, meaning that if I even went £5.00 in to my overdraft they would charge me £22.00 and ive had this account since July 2008

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I had this special reserve fee £22.00 applied to my account each time I went into my overdraft facility, meaning that if I even went £5.00 in to my overdraft they would charge me £22.00 and ive had this account since July 2008

 

It was an opt out service rather than an opt in service(so they allegedly sent out letters to everyone around the time the account was opened explaining that).

Have you questioned the £22 charge before now?

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Nope its the first time, and I was told that you could claim them back, this is the reason i sent out the letter to barclays on hardship with my income proof etc

 

I have been making small payments so I don't get a default from Barclay's, but after 5 days i get another charge of £22.00 so I cant win

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Nope its the first time, and I was told that you could claim them back, this is the reason i sent out the letter to barclays on hardship with my income proof etc

 

I have been making small payments so I don't get a default from Barclay's, but after 5 days i get another charge of £22.00 so I cant win

Have you still have the personal reserve? Are you aware you can get it removed and you won't get charged £22.00?

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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But they have just refused, it and said they have a strict policy of refunding the money"
I would write back and say they have a duty to consider your refund claim and, if they continue to refuse, you'll refer your case to the FOS.

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yourbank" They removed my overdraft facility and are still charging me £22.00 after 5 days, I own them around £400.00 and charges come over £500.00 But i no longer have this reserve

 

 

Slick132 would there please be a letter that you could point out to me please

 

thanks to you both for helping me thank you

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Hi SG,

 

You should read through Bookie's thread here - http://www.consumeractiongroup.co.uk/forum/barclays-bank/181529-right-war-bookie-barclays.html

 

Bookie suggests the Reserve Fees are not covered by the OFT test case because they were a significant change to their charging system.

 

The FSA waiver says Hardship Cases should continue to be looked at sympathetically.

 

Also, read MossySue's thread where Reserve Fees were repaid in full - http://www.consumeractiongroup.co.uk/forum/barclays-bank/176248-hardship-reserve-charges-refunded.html

 

You could use this, adapted as you see fit:-

 

Dear sir or madam,

 

Account No xxx xxx

 

I refer to your letter of xxdate, in which you said you will not be making a refund of bank charges, despite my claim being made specifically because of Financial Hardship. This Financial Hardship still continues.

 

I must again remind you of your duty to comply with conditions agreed in the waiver of July 2007 and continuation of July 2008 between yourselves and the FSA.

 

I look forward to acknowledgment of this, with an undertaking that you will proceed to process it, as per the requirements of the terms agreed within the waiver.

 

I enclose an updated Schedule of Charges which includes all charges to date.

 

In view of the delay which you have already caused, if you now fail to handle this claim promptly, I will report the matter to the FOS and the FSA.

 

Yours faithfully,

 

If they reply saying the charges are proper and correct, or are covered by the OFT test case Stays, you can either:-

 

1. Complain to the FOS, as Bookie has done, but adding that your claim involves Financial Hardship.

 

2. Make a claim at court for a refund of the charges. Argue against a Stay on the basis that B's changed their system so the OFT test case is not applicable.

 

Having said this, the claim for FH will depend largely on your circumstances. There's more about this in Rory's post in MossySue's thread.

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Have you actively Opted Out of the Reserve Fees system?

 

It's not clear from your comments above where you say you no longer have either the O/D facility, nor the Reserve amount.

 

Have you looked at opening an a/c elsewhere - this situation may be hard to resolve with the spiralling charges. Moving a/c's sooner rather than later would be good.

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You've still not answered the Q - have you Opted Out of the Reserve Fee system, ie have you written to B's and said I want to opt out of the RF system and revert to the old fees system for my a/c.

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You've still not answered the Q - have you Opted Out of the Reserve Fee system, ie have you written to B's and said I want to opt out of the RF system and revert to the old fees system for my a/c.

 

Yes the letter i sent them it says clear that I no longer wish to have they special £22 reserve fee, but they have ignored my request and have carried on applying the fee after 5 days

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Yes the letter i sent them it says clear that I no longer wish to have they special £22 reserve fee, but they have ignored my request and have carried on applying the fee after 5 days

Was it sent recorded delivery or handed to someone at Barclays?

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Hi SG,

 

it says clear that I no longer wish to have they special £22 reserve fee

 

What you've said here doesn't make it clear at all. This could be taken merely as an objection where you are saying, "I don't want you to charge me this fee".

 

If you want to opt out of the Reserve Fees charging system, I suggest you write :-

 

Dear sir or madam,

Account no. xxx xxxx

In case my earlier letters have not made the position clear, please accept this letter as my instruction to Opt Out of the Barclays Reserve Fees charging regime with immediate effect.

Please confirm the date from which my account will revert to the old fees system.

I look forward to hearing from you shortly.

Yours faithfully,

Send this by Rec'd Del'y or get a free Certificate of Posting at the PO when you send it by normal 1st class.

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