How Do I Claim From Another Person

**rossholliday** · 3rd August 2006 20:15

HI, WONDER IF ANYONE CAN HELP. I bought some tickets from ebay (person from isle of man) for T in the Park this year at a cost of £1120.00. The person has not responded at all and I was wondering if it is possible to take these people to court or if there is anything I can do other that turn up at theyre door. Ebay and paypal icon

have told me that they cannot do anything for me.
PLEASE HELP!!!

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**callumsgran** · 3rd August 2006 20:17

take them to small claims court!

**PKea** · 3rd August 2006 20:32

If you have paid by paypal icon

you should be covered. They have to send the goods by trackable post (registered or signed for) i believe not standard post. They have to be able to prove they sent it. But is your paypal address confirmed and theirs.

**blacksheep1979** · 3rd August 2006 20:38

And if paypal icon

won't help you and you payed by credit card try see if they'll help you.

**Rich44** · 3rd August 2006 23:15

but also dont forget if they dont have any money winning your case will be a bitter sweet pill as getting enforcement will be hard but you have to try dont let the scumbag get away with it

NATTIE · 3rd August 2006 23:21

If it was by CC usually they can get money back providing it is within 3 months of the transaction. Provide them with as much details as possible, ie emails etc, etc, and they will refund you the money

**dw190** · 3rd August 2006 23:30

Originally Posted by natweststaffmember

If it was by CC usually they can get money back

providing it is within 3 months of the transaction.

Provide them with as much details as possible, ie emails etc, etc, and they will refund you the money

Are you sure.

I claimed money back from them for a new TV when one of those extended warranty companies went bust four years and eleven months into the five year warranty. Took a bit of arguing but I even managed to get more out of them for my preparation time.

NATTIE · 3rd August 2006 23:34

Certainly with NW CC if you paid by CC. If it is cash or debit card it is different.

**blacksheep1979** · 4th August 2006 14:44

Originally Posted by Rich44

but also dont forget if they dont have any money winning your case will be a bitter sweet pill as getting enforcement will be hard but you have to try dont let the scumbag get away with it

They'll have a hard time arguing that when the OP has just given them over 1k.

Would also suggest maybe talking to the police and refuse to get fobbed off by them saying its a civil matter.

**adridude** · 4th August 2006 16:01

you can make a claim through paypal icon

. Start a case on their website, there is a complaints procedure for not receiving goods.

**adridude** · 4th August 2006 16:03

evay work hand in hand with paypal icon

on this:

http://pages.ebay.com/help/tp/inr-snad-process.html

dO NOT UNDER ANY CIRCUMSTANCES CLOSE THE CASE UNTIL YOU ARE HOLDING THE TICKETS AND ARE HAPPY THEY ARE AUTHENTIC. YOU CANNOT GO BACK ON A CASE ONCE IT IS CLOSED!

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