Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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Thread: rscott v RBS

  1. 3rd August 2006 15:25 #1
    rscott1979 rscott1979 is offline
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    Default rscott v RBS

    Hello everyone in a similar boat. I have back dated statements from RBSicon and worked out how much they have taken from me (£86). Not a lot but it helps. Befroe i take action i am asking for advice.

    I am thinking of using the following contacts
    *0800 015 5035
    *Tommy McLean
    Customer relations
    customer central support
    first floor
    the fourthstone
    56 south gyle crescent
    edinburgh
    EH12 9LE
    0131 523 5116

    Does anyone agree or disagree with these contacts. Also does anyone have a email address for RBS?

    Thank you in advance

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  2. 3rd August 2006 19:09 #2
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    Default Re: rscott v RBS

    yes you can use that address no problem.

    as regards e mail addresses if you do need them later you will find them in this section RBSicon threads......contact info.

    hope thats ok 4 u !!

    If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.
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  3. 3rd August 2006 19:35 #3
    tomba90 tomba90 is offline
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    Re: rscott v RBS

    Quote Originally Posted by rscott1979

    I am thinking of using the following contacts
    *0800 015 5035
    *Tommy McLean
    Customer relations
    customer central support
    first floor
    the fourthstone
    56 south gyle crescent
    edinburgh
    EH12 9LE
    0131 523 5116

    Does anyone agree or disagree with these contacts. Also does anyone have a email address for RBSicon?


    I just sent everything to my branch, they will forward to the necessary dep.

    Tomba90

    First they ignore you, then they laugh at you, then they fight you, then you win.
    - Mahatma Gandhi

    RBS - Claim Started 28-July-06 - Defence recieved 02-Aug-06 - Allocation questionaire sent 04-Aug-06 - Allocation/case management Hearing 20-Oct 06, 12.30pm - £5868.66 "SETTLED IN FULL"

    B&Q costs incurred for late delivery - £350 refunded 15/12/06 as interim payment, further £150 to get.
    2nd RBS account - £1813 and rising. 1st letter sent 08.12.06

    RBS credit card TBA
    Egg Credit card TBA
    HSBC account TBA
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  4. 3rd August 2006 20:58 #4
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    Default Re: rscott v RBS

    as you wish.......

    If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.
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