Thread: Excellent House Insurance Claim Service

I feel after reading problems with Norwich Union and their claim service I must thank them for the excellent service I have recieved in relation to a recent builing insurance claim.


1 Escape of water causing damage to wall and ceiling of kitchen
2 Claim Submited via online service.
3 Contact by company for full details.
4 48 hours later damage is surveyed full details provided claim accepted.
5 Within 1 week work commenced new ceiling etc .finished and decorated
6 When renewal comes will definatly renew.

Norwich Union / aviva you certinatly did not make a drama of a crisis
THANK YOU

This is something you don't see much of...people coming on forums to promote and not sabotage a firm. This is an admirable thing you have done corgiman. The world only wishes there were more people like you!

Yes indeed well done i think this is something the site team need to promote more off so as to get an even balance.

PF

Sorry to be late to the party, but thank you corgiman, its great to hear when things go right.

Becca

It suits The insurance company to settle a job like this, as it is not worth the cost fighting.

And I am happy for anyone that gets settled so quickly & amicably. It is only the service you are paying for.


But with larger claims the insurance company's will ignore, refuse and lie.
Or imploy others that will for them.

They will spend vast amounts to renague on their contractural abligations. Why?


Insurance Companies & Loss Adjusters do not care about the carnage & wrecked lives they leave behind.

It was not a small job .
New Ceiling
New Coving.
Wall Repair
Lots of Painting.
House left clean and tidy.
Electrician to replace wiring and lamp.
All done in less than 10 days fantastic service and only a £ 50 increase in building premium.
I renewed last October