Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I leased a car for 3 years through RBS. The agreement was I paid them £235 per month for a maximum of 10,000 miles per annum and at the end of it I either gave the car back or bought it.
I gave the car back and there was an excess mileage charge and I just got an invoice for £2700!
On the PRE contract information they sent me before I signed up it did say 0.0724p per mile for the first 3,000 miles excess then 0.1124p per mile thereafter BUT the actual signed and dated contract that both myself and RBS signed said 0.0724p per mile for the first 3,000 miles excess and then for the remaining excess mileage fugure that space was blank with no figure in it.
I have just called them and had a message back agreeing that the space IS blank after reviewing my contract and that they'll re invoice the whole amount at 0.0724p.
Can I STILL argue this because the space where it gives a figure for any mileage above 3,000 was blank so could I take this as 0.00p?
I am willing to pay up to 3,000 miles but without a contracted figure for the rest surely I can argue?
I would certailnly argue that point of view, then it would be up to them how they would want to persue after that. take you court? I doubt it. are you going to use them again, then maybe a compromise on an even lower figure. If not going to use them stick to your guns, ball will be in their court.