Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Grumpy Barclays Bank

    We have had all sorts of problems with my husbands Barclaysicon account which culminated in them closing the account claiming it was over its overdrafticon limit when it wasnt. They are now hcasing us for the O/D money in no uncertain terms.

    It all started when the loan payment in October 2006 wasnt taken out. Next thing we knew a large amount of money was taken out by Barclays. I phoned and they returned the money. Then it was taken again. This went on for months with the money then being returned and taken out again. It transpired the Standing Order had been cancelled and nobody knew why. We got £80 compensation.

    The following year in October the same thing started happening again. We now cashed any cheques immediately as it was an Additions account and we were able to, leaving only money to cover DDM's/SO.

    Barclays Bank got grumpy with the way we were handlingour account ie. leaving no money in it and closed it but we cant help wondering if it all started because we claimed back "bank charges" and got them in acount August 06.

    Last week I was looking on the bank complaints web site and you can send them an email to see if you have a case they would consider taking on. Today we have received an email saying they will!

    YEEPEE!!!!!!!!!!!!!!!!!!! !


  2. #2
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    Default Re: Grumpy Barclays Bank

    Hi Squirrel,

    Barclaysicon are not famous for retaliatory closures, although some would disagree with me on this.

    Keep us updated on your progress, but don't be surprised if it is slow.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  3. #3
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    Default Re: Grumpy Barclays Bank

    Not very much to tell at moment. Have received forms from Ombudsmanicon which will fill in. On another thread where I mentioned this I had a message back saying had I exhausted all avenues. Yes I have. Barclaysicon are just not interested and you cant help feeling it was due to claiming bank charges. I do believe they were negligent in that no explanation was given as to why the SO for the loan payment was cancelled and then a year later, why it happened again.


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    Cool Is this genuine from Barclays?

    Hi there and what a fantastic web site that has certainly helped me loads. Thank you.

    After argueing with Barclaysicon for some 3 years I now have the forms to send a complaint to the Ombudsmanicon. Having sent a final letter to Barclays some 6 weeks ago and not had a reply (yes it was sent by registered post), yesterday I received a letter from Debt Managers Ltd saying "fantastic saving available". The letter claims that my account now qualifies for a Full and finalicon Settlement andI can take advantage of a "one off settlement opportunity".

    Has anyone else had one of these and/or is it a [problem]?


  5. #5
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    Default Re: Is this genuine from Barclays?

    Is it from Barclaysicon itself? Becuase they do do that. Like, if they owe you a grand they might offer you £250 as a "goodwill gestureicon" so long as you sign the form, which basically says you're happy with that and won't take any further action against them.

    If it's not from Barclays I don't know how they've got your details and who the heck these people might be! Have you Googled their company? You can go to Companies House website and do a search from there too. If they're part of Barclays it'll tell you.


  6. #6
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    Default Re: Grumpy Barclays Bank

    Hi Squirrel,

    I have merged your 2 threads - please stick to one thread for each case or info gets left behind.

    I believe Debt Managers Ltd are a genuine DCAicon. Have you been told the debt has been sold ?

    They may be acting as Barclaysicon collection monkeys.

    In any event, you should drop them a brief letter to say the a/c is In Dispute and they'll be reported to the fosicon if they contact you further.

    You could adapt this letter - http://www.consumerforums.com/resour...-is-in-dispute

    I assume you have already put this in the hands of the FOS.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  7. #7
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    Default Re: Grumpy Barclays Bank

    Have received a letter saying "thank you for contacting me recently to discuss this matter". Didnt contact them. Barclaysicon are going bonkers!



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE