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Thread: Louise vs RBS

  1. #1
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    louiseashton Novitiate

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    Question ooh the cheek!

    This is proving a very helpful site for me. I didn’t have a clue I could claim my charges back so I’m very grateful for all who have helped (helping) me sort these buggars out!

    I asked for my statements at the bank on Fri. 16th June, I paid cash (5.00) and they said it will take up to 10 days. Meanwhile I noticed the cheeky buggars had charged my account 5.00 too. My account is already overdrawn so I would get the 38.00 charge for unauthorised O/D too. But I put that right when I phoned them and yelled profusely.

    So I now have my statements and totted up a total of 1300 quid in charges and interesticon but I have 2 accounts with the same bank so I’m just waiting on the other statements to arrive then I’ll send the request for payment letter. I’m thinking the total will be around 2000 maybe a bit more.

    I am currently going through the default stages (well have been since January and been charged 4 default fees at 30 quid a time) so I will also be asking to take the default off too.

    Has anybody else had their default removed? I have looked through the FAQ's but not seen anything yet

    Similar Threads:

  2. #2
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    louiseashton Novitiate

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    Arrow Louise vs RBS

    OK, i got my statements for the last 6 yearsicon (i am claiming on 2 accounts). I have filled in the spreadsheet and have a total of 2319.95. I have just printed off my prelim letter and going to post it tomorow.

    I have come to realise that this process is not as straight forward as it seems. I have spent hours reading the FAQ's and think i know what i have to do, however i'm bound to run into some problems somewhere along the line but it seems there are many helpfull folk out there, so thankyou to you all

    I have sent my letter to this address:

    RBOS senior Customer Relations Manager at Edinburgh
    Freepost PO box 1727 Edinb EH12 9JN

    BTW i have a total debt of about 6K with this bank so this money should knock about 15 years off my repayment (ha I'm only paying 30 quid a month back)

    Good luck everyone


  3. #3
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    ninekey Novitiate

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    Default Re: Louise vs RBS

    Louise, how long did it take for RBSicon to send you the statements after making your request?


  4. #4
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    Default Re: Louise vs RBS

    Hi there,

    I just went into my local branch and ordered them for 5 quid, the first lot (i'm claimin on 2 accounts) came in 5 days, but the second took about 2 weeks and they charged me twice! if you dont recieve them in 5 days ring and nag em.


  5. #5
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    louiseashton Novitiate

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    Default Re: Louise vs RBS

    well its been 14 days and i haven't heard a peep from anybody. so on monday i will send my lbaicon letter. not sure what to do if they say they didnt recieve the first one. was i supposed send it recorded post or what? i expected to have a fob off letter but i ain't got owt.

    ~~~~~~~~~~~~~~~~~~
    Royal Bank of Scotland
    ~~~~~~~~~~~~~~~~~~
    Total 2319.95
    *Prelim letter sent 5th august
    *LBA letter sent 21st august
    *Go away letter recieved 22nd august (bit late!!)
    *Claim filed with county court on 15th september
    *Court acknowledgement on 2nd october
    *Defendant acknowledgement with intent to file defence on 3rd october
    *Defence letter recieved 28/10/06
    *goodwill gesture of 1200 recieved 3/11/06
    *AQ posted 21/11/06 deadline 24/11/06

  6. #6
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    louiseashton Novitiate

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    Default Re: Louise vs RBS

    I got my go away letter a few days later, but i'd already posted my 2nd letter on the 21.8.06. not really sure what to do if they dont reply again though....

    ~~~~~~~~~~~~~~~~~~
    Royal Bank of Scotland
    ~~~~~~~~~~~~~~~~~~
    Total 2319.95
    *Prelim letter sent 5th august
    *LBA letter sent 21st august
    *Go away letter recieved 22nd august (bit late!!)
    *Claim filed with county court on 15th september
    *Court acknowledgement on 2nd october
    *Defendant acknowledgement with intent to file defence on 3rd october
    *Defence letter recieved 28/10/06
    *goodwill gesture of 1200 recieved 3/11/06
    *AQ posted 21/11/06 deadline 24/11/06

  7. #7
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    louiseashton Novitiate

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    Default help! rbs address wont work on moneyclaim

    Im trying to use this address

    Kay Stanbridge, Solicitor
    Group Litigation, RBSicon
    1 Princes Street
    london
    EC2R 8PB

    but moneyclaim says the postcode is not valid.
    i cant find the right 1 anyone help please??

    ~~~~~~~~~~~~~~~~~~
    Royal Bank of Scotland
    ~~~~~~~~~~~~~~~~~~
    Total 2319.95
    *Prelim letter sent 5th august
    *LBA letter sent 21st august
    *Go away letter recieved 22nd august (bit late!!)
    *Claim filed with county court on 15th september
    *Court acknowledgement on 2nd october
    *Defendant acknowledgement with intent to file defence on 3rd october
    *Defence letter recieved 28/10/06
    *goodwill gesture of 1200 recieved 3/11/06
    *AQ posted 21/11/06 deadline 24/11/06

  8. #8
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    Default Re: help! rbs address wont work on moneyclaim

    Doesn't it give you the option to use taht postcode anyway? I seem to remember it does.

    nn
    FAQs: click here: READ THESE

    Any views or opinions expressed are in good faith, to the best of my ability. I don't like to admit it, but I have been known to be wrong. Check other threads and if in doubt, seek professional advice.


    Abbey: SETTLED IN FULL
    BoS M/card SETTLED 27/09
    Aqua CC (Halifax) SETTLED 28/06
    GMAC Request for refund 14/6; Prelim 31/7; LBA 11/9
    First National Mortgage Data Protection Act sent 14/6 Statements 26/7

    Cap 1 - SETTLED IN FULL
    Abbey x 2: 50% offer refused AQ filed

  9. #9
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    Default Re: help! rbs address wont work on moneyclaim

    cheers

    what are particulars of claim???
    arg me heads battered!!

    ~~~~~~~~~~~~~~~~~~
    Royal Bank of Scotland
    ~~~~~~~~~~~~~~~~~~
    Total 2319.95
    *Prelim letter sent 5th august
    *LBA letter sent 21st august
    *Go away letter recieved 22nd august (bit late!!)
    *Claim filed with county court on 15th september
    *Court acknowledgement on 2nd october
    *Defendant acknowledgement with intent to file defence on 3rd october
    *Defence letter recieved 28/10/06
    *goodwill gesture of 1200 recieved 3/11/06
    *AQ posted 21/11/06 deadline 24/11/06

  10. #10
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    Question anyone help? what should i put for the particulars of claim?

    i'm really stuck. i searched the site but cant find anything suitable. i dont know what to include for the particulars of claim, and i dont want to seem dumb.
    i found a template but its too long.
    please, please anyone help

    ~~~~~~~~~~~~~~~~~~
    Royal Bank of Scotland
    ~~~~~~~~~~~~~~~~~~
    Total 2319.95
    *Prelim letter sent 5th august
    *LBA letter sent 21st august
    *Go away letter recieved 22nd august (bit late!!)
    *Claim filed with county court on 15th september
    *Court acknowledgement on 2nd october
    *Defendant acknowledgement with intent to file defence on 3rd october
    *Defence letter recieved 28/10/06
    *goodwill gesture of 1200 recieved 3/11/06
    *AQ posted 21/11/06 deadline 24/11/06

  11. #11
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    Default Re: anyone help? what should i put for the particulars of claim?

    hard copy version for writing on form: http://www.consumeractiongroup.co.uk...hard-copy.html

    Moneyclaim online version adapt from these notes:
    http://www.consumeractiongroup.co.uk...oneyclaim.html

    nn
    FAQs: click here: READ THESE

    Any views or opinions expressed are in good faith, to the best of my ability. I don't like to admit it, but I have been known to be wrong. Check other threads and if in doubt, seek professional advice.


    Abbey: SETTLED IN FULL
    BoS M/card SETTLED 27/09
    Aqua CC (Halifax) SETTLED 28/06
    GMAC Request for refund 14/6; Prelim 31/7; LBA 11/9
    First National Mortgage Data Protection Act sent 14/6 Statements 26/7

    Cap 1 - SETTLED IN FULL
    Abbey x 2: 50% offer refused AQ filed

  12. #12
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    Karnevil

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    Default Re: anyone help? what should i put for the particulars of claim?

    Louise - If you are at all unsure I would advise you use the N1 submit your claim to the court. It enables you to inclue more particulars, inslude the letters and schedules of charges which you have sent to the bank.... have a look at the template particulars nnelson has given you above. There is also a example here
    which will help.... there is a downloadable version of the N1 form on this site too.

    You can post it to the court with payment (3 copies of everything) or you can take it in....you'll find this is a good thing today as it will help make the whole process seem less daunting.

    I hope that helps. please don't rush into your claim, double check it is right first, as Abbeyicon will jump on anything.

    Need any help give us a yell.

    Karne
    x


  13. #13
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    Default Re: help! rbs address wont work on moneyclaim

    Is the address that you used the registered address of the royal Bank of Scotlandicon. Im not sure if you are supposed to put a named person on the claim for companies ie in the name box just put Royal Bank of Scotlandicon. I guess this is incase the person you put in goes on leave or quits the company.

    My advice is only my opinion, I am not a legal expert.

    IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

  14. #14
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    Default Re: help! rbs address wont work on moneyclaim

    I used the address of the branch my account is held at.

    Royal Bank of Scotland
    24/05/06 - Requested 6 years of Statements - Received 09/06/06
    12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'
    27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'
    01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

  15. #15
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    Default can i file a claim through my local court?

    hi everyone
    im ready to file my claim but if i do it online i cant get the exemption (im on tax credits) i have forms from my local court i just want to check if i do it the same way. and also where i post the claim to (bank) as all the addresses i have seen are in scotland

    please help

    ~~~~~~~~~~~~~~~~~~
    Royal Bank of Scotland
    ~~~~~~~~~~~~~~~~~~
    Total 2319.95
    *Prelim letter sent 5th august
    *LBA letter sent 21st august
    *Go away letter recieved 22nd august (bit late!!)
    *Claim filed with county court on 15th september
    *Court acknowledgement on 2nd october
    *Defendant acknowledgement with intent to file defence on 3rd october
    *Defence letter recieved 28/10/06
    *goodwill gesture of 1200 recieved 3/11/06
    *AQ posted 21/11/06 deadline 24/11/06

  16. #16
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    Exclamation spreadsheet problem - help

    please help

    i need to file my claim but the intrest area on my spreadsheet just says "VALUE" where the amount should be. is there something wrong with the formulae on the sheet? has anyone else had this problem?

    ~~~~~~~~~~~~~~~~~~
    Royal Bank of Scotland
    ~~~~~~~~~~~~~~~~~~
    Total 2319.95
    *Prelim letter sent 5th august
    *LBA letter sent 21st august
    *Go away letter recieved 22nd august (bit late!!)
    *Claim filed with county court on 15th september
    *Court acknowledgement on 2nd october
    *Defendant acknowledgement with intent to file defence on 3rd october
    *Defence letter recieved 28/10/06
    *goodwill gesture of 1200 recieved 3/11/06
    *AQ posted 21/11/06 deadline 24/11/06

  17. #17
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    Default Re: spreadsheet problem - help

    Hi Louise ashton,

    the formula for the total should be, =sum(C10:C118) if your using the simple excel one, like i did, you can type it in yourself, click on value and enter the formula in the bar at the top.

    good luck

    I'm at the same stage as you, maybe we could do this together.

    Kevin


  18. #18
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    Default Re: spreadsheet problem - help

    Sorry louise, got that wrong you are further on than me, is it the daily interest you are trying to calculate?

    maybe you could help me, did you include your charges interest in your first spreadsheet you sent, and did you apply for overdrafticon charges?

    Kevin


  19. #19
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    Default Re: spreadsheet problem - help

    Im Still Doing It The Dates Are Set Up Wrong I'll Let You Know If I Get Anywhere

    ~~~~~~~~~~~~~~~~~~
    Royal Bank of Scotland
    ~~~~~~~~~~~~~~~~~~
    Total 2319.95
    *Prelim letter sent 5th august
    *LBA letter sent 21st august
    *Go away letter recieved 22nd august (bit late!!)
    *Claim filed with county court on 15th september
    *Court acknowledgement on 2nd october
    *Defendant acknowledgement with intent to file defence on 3rd october
    *Defence letter recieved 28/10/06
    *goodwill gesture of 1200 recieved 3/11/06
    *AQ posted 21/11/06 deadline 24/11/06

  20. #20
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    Default Re: anyone help? what should i put for the particulars of claim?

    Hi Karnevil,
    Can't get the link on your Sep 3rd answer to light up.



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