A couple of years ago, I put in a claim for a refund of bank charges against the BOSgoing back many years. Needless to say they knocked back my first letter. I sent a second letter which they said they would investigate......then a few weeks later they replied saying that had investigated, didn't find any wrong doing, original response still stands i.e. I still got knocked back.
I never sent anymore letters after that. A combination of moving house and getting married and before I knew it, everything had been put on hold with the test case, etc, etc.
So my question is this.........can I still use my original claim from 2 years ago to pursue a refund once the "claims on hold" rule gets lifted......or do I need to submit a new claim which effectively means I lose 2 years money from what I can claim ?
I live in Scotland. My original letter was sent in April 2007 and my second letter was sent in May 2007.
Many thanks,
Gav.



Reply With Quote
