A friend of mine is renting out her house, the tenants have been in now for 4 months and still no rent from the council.

When she went to check yesterday they said they had sent it out to the house last week. The tenants are adamant its not there.

The council have offered to cancel the cheque, but if they do this will they issue another one or investigate the missing one first? She cant really afford to wait more time for other cheques as she will fall behind with the mortgageicon if she does.

Thanks for any help.