Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
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  1. #1
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    Default Another A&L (I think) unlawful charge

    I had a dormant and empty a/c with A&L. I realise I should have closed it down when I stopped using it but sadly didn't. Anyway, out of the blue they have charged me a £5 fee for not having input a minimum of £500 per month and this put the account into overdrawn status, even though I did not even have an overdrawing facility with them and had never been overdrawn. Thereafter of course they have charged another £5 per day and by the time I realised what was going on it had become £65. I immediately went to an A&L branch and paid in £5 to clear the initial debt but not sure what to do after this. I've changed the a/c to a straightforward current a/c instead of the high interesticon one that it was - they won't allow me to close the a/c. I have written to complain and as a gesture they reduced the amount by £25. If the a/c is empty and I do not co-operate how far will they go to recoup the £40 or £65? I am currently unemployed and receiving benefit - this goes into another a/c.


  2. #2
    Site Team silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961's Avatar

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    Default Re: Another A&L (I think) unlawful charge

    HI,
    If your "other account" (the one you have your benefits paid into) is with A&L, they may just "offset" the overdrafticon from your other account leaving you with nothing. Offsetting means taking money from one account to clear a debt in another.
    While the empty account is open and you don't pay into it, they are going to charge you the monthly fee and if it's still in overdraft then the charges are going to mount.

    My immediate thought is for you to open another account with a bank that's not any part of the Santandericon group so that your money (what pittance it is) is safe from the greedy bankers.

    fox

    If you are asked to deal with any matter via private message, PLEASE report it.
    Everything I say is opinion only. If you are unsure on any advice given, you should see a qualified solicitor

    Do you need debt advice? Look at this excellent blog. 10 steps to put YOU back in control
    Part 1--Part 2--Part 3--Part 4--Part 5--Part 6--Part 7--Part 8--Part 9--Part 10


  3. #3
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    Default Re: Another A&L (I think) unlawful charge

    Do as silverfox says and open an account else where. I will give you a list of accounts available.

    http://www.consumeractiongroup.co.uk...parachute.html


    Then you should start the ball rolling to reclaim the charges, which will clear the account for you. Follow the step by step guide in my signatureicon.

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    Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

  4. #4
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    Default Re: Another A&L (I think) unlawful charge

    Thanks for this advice - my active account is with Abbeyicon, maybe when the renaming goes through they would take the money from this a/c. If I dont react to A&L's claims how far will they go to recoup these charges?



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE