Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I have been BR since 23rd feb 2009 and everything has gone well, today myself & my wife were sent a payment regarding our Tax credit which was sent in error to the Halifax by the Tax Office.
The bank account was included within my BR and was overdrawn by £1563.00 appox, the Tax credit sent was for £1387.75 to the account and the halifax have now kept the money and told use to get loss, i have informed the OR regarding the matter as i have to declare the money to them, they have confirmed that the full amount tax credit has to be sent to the OR so they can do the folowing:
1, Re-issue some of the funds back to otherselfs as it is needed for household outgoing.
2, Some of the funds will be sent to our creditors which the OR will be arranging.
The main question is how do we get the Halifax to refund the funds back to the Tax Credit office and resend the amount to the OR who will be sorting out the funds as who gets paid.
I am no expert, but surely your OR should be contacting the Halifax to get the funds transfered to him. The Halifax are in no position to take funds which should be managed by the OR, it seems to me that Halifax could be breaching some kind of regulations.
You should speak again to your OR and inform him/her that Halifax will not release the funds on your say so.