Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    jason8472 Novitiate

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    Default "3" moved house no signal

    Hi all, could somebody advise me to the options i have, i moved house in february and i no longer get signal anywhere in the house. I am tied into an 18month contract which ends in february. It is not the phone that is damaged as i have had a lg viewty in march as it kept getting stuck in a restart loop. I have taken out an iphone contract with o2icon (which i have issues with see my other post ), just wondered if im stuck with 2 contracts, or if there is a way out of the "3" contract. I know i can pay it up in full which would be the same as paying it each month.

    Many thanks in advance
    Jason


  2. #2
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    Default Re: "3" moved house no signal

    You could pass the phone on to a family member and they could take on the commitment. If this isn;t possible, then you'll be stuck. NO network guarantees coverage everywhere, and it not a legitimate reason to cancel.. However, DO check their online coverage checker and enter your postcode. If the map shows you are in a good coverage area, ten it is worthwhile comlaining as there may be a fault that they can fix.


  3. #3
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    jason8472 Novitiate

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    Default Re: "3" moved house no signal

    Iv checked online on '3's website and they dont provide a coverage which i guess im stuck with :o( thanks again

    Jason


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    Default Re: "3" moved house no signal

    A willing and able family member....?


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    craig8661 Novitiate

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    Default Re: "3" moved house no signal

    i would ring them up last year i was with 3 now with o2 was 6 months into a 18 month contract and 3 did something think they changed o2 to orange or t mobile. the area i was in could only run on the old signal not 3g .
    i rang them up as couldnt make or recive calls they let me straight out the contract kepted the phone nokiaicon n95 paid final bill of £12.50 got pac code too and gone with o2 no problems


  6. #6
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    Default Re: "3" moved house no signal

    Precisely the same thing happened to me about a year ago. They refused to cancel the contract on request, so I stopped the direct debiticon. They kept applying monthly charges for about two months, then suspended the account - ie what I wanted in the first place!! - but with two months' fees still to pay from during the interim. I refused to pay them.

    What's happened since is, they initially kept pestering me with letters and phone callsicon and threatened debt recovery action. I wrote them several letters trying to reason with them, which they bushed aside. Then, after a quiet spell, I have received waves of stern letters from debt recovery companies and solicitors.

    On the face of it they look worrying, and warn that legal wheels are in motion and imply bailiffsicon will come round, credit reference scores will be wrecked, massive legal costs will be incurred etc. I also had waves of phone callsicon from them, which I initially tried to deal with by reasoning with them but gradually changed tack where I just refused to speak to them.

    Worrying though all this was, and risking court, I continued to call their bluff and...

    Nothing has actually happened.

    This is what I think: The 'debt' gets passed to a company to collect. They try with 3 or 4 letters. If no dice, it sits dormant for a month or two, then another company gets hold of it and tries the same. This pattern just repeats. At the moment I'm in a quiet spell.

    I also think, if 3 ever did take a case like this to court, and lost (despite the small print in the contract), it would have ramifications for the whole industry. I don't think they would risk it.

    Anyway, having called their bluff for a year, the 'debt' is only about £20 more than it was then, and I've saved lots of monthly fees, so even if I settled I would be better off than if I had done as I was told.


  7. #7
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    Default Re: "3" moved house no signal

    Quote Originally Posted by craig8661 View Post
    i would ring them up last year i was with 3 now with o2 was 6 months into a 18 month contract and 3 did something think they changed o2 to orange or t mobile. the area i was in could only run on the old signal not 3g .
    i rang them up as couldnt make or recive calls they let me straight out the contract kepted the phone nokiaicon n95 paid final bill of £12.50 got pac code too and gone with o2 no problems
    Yes, this was a useful get-out - as they (3UK) swapped from O2 ro Orange for the handling their 2G calls. As this fundamentally changed their service pattern to existing customers, they were allowed to depart.


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    Default Re: "3" moved house no signal

    Quote Originally Posted by Jamberson View Post
    I also think, if 3 ever did take a case like this to court, and lost (despite the small print in the contract), it would have ramifications for the whole industry. I don't think they would risk it..
    Afraid not. No ramifications, and no precident either. Have you checked your credit file? Mobile networks rarely take people to court for small amounts, and they sell on the debt, making just a small loss on the deal, but ut gets them off the hook for chasing debtors to let other firms better suited for chasing folk.

    You appear to have broken the terms of your contract so the DCAicon will be told and you are defaulted. If you were NOT then there's a lot of work to be done to repair the 6 year blight on your file, but if this is OK with you - that'll be an end to the matter.


  9. #9
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    Default Re: "3" moved house no signal

    i ment to say in my post iwas reliant on the 2g where i live not the 3g so when they changed the 2g to orangeicon i could not make or recive calls had to go to local town.
    i just rang and moaned like hell and finaly got a uk supervisor he asked what i wanted to do and i said i wanted out.
    as you say it was a fundermentle change in my contract with out even being told as well.


  10. #10
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    Default Re: "3" moved house no signal

    Quote Originally Posted by craig8661 View Post
    i ment to say in my post iwas reliant on the 2g where i live not the 3g so when they changed the 2g to orangeicon i could not make or recive calls had to go to local town.
    i just rang and moaned like hell and finaly got a uk supervisor he asked what i wanted to do and i said i wanted out.
    as you say it was a fundermentle change in my contract with out even being told as well.
    I have been into the shop and was given a story about how i can change which network i pick up and there might be some work being done in the area and it might be my phone. My phone works elsewhere and was only replaced as it was a lg viewty and it kept restarting over and over again. I have cancelled all add ons i had. But the phones not been used in 2 months now. Guess il try what you said cant lose on that.
    Thanks Jason



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE