Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
    Basic Account Holder
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    Thumbs down Harrassed for a debt NOT owed PIPEX UK

    My husband cancelled our Pipex internet and phone.... gave the correct notice and after paying final amount cancelled the direct debiticon.

    They continue to send letters asking for various amounts of money and threatening legal action.

    The last letter says 'as we have not heard back from you'. This is untrue , he has called them at least 5 times and apparently on the last call was told it was all sorted and they actually owe us some money........3 days later another letter threatening DCAicon.

    We also get automated telephone callsicon leaving messages every couple of days saying he needs to contact them.( which he has 5 times)

    Is there a standard letter we can send as we now feel this is harrassment and as stated they owe us, not us owing them?

    Midlands Mum ;0)


  2. #2
    Site Team silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961 Authoritative silverfox1961's Avatar

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    Default Re: Harrassed for a debt NOT owed PIPEX UK

    Hi,

    sorry you didn't get a reply yesterday. It can be quiet on a Sunday.

    My advice is from now on, don't ring them unless you can record the call.

    Send letter 18 from here as you don't know anything of the debt:

    The Consumer Forums - debt collectors

    It is up to them to prove a debt exists, not the other way around. You can add to the letter about your closing of the account.

    You could also enclose the following:
    Harassment by telephone - Consumer Wiki

    good luck.

    fox

    If you are asked to deal with any matter via private message, PLEASE report it.
    Everything I say is opinion only. If you are unsure on any advice given, you should see a qualified solicitor

    Do you need debt advice? Look at this excellent blog. 10 steps to put YOU back in control
    Part 1--Part 2--Part 3--Part 4--Part 5--Part 6--Part 7--Part 8--Part 9--Part 10


  3. #3
    Basic Account Holder
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    Cagger since
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    Default Re: Harrassed for a debt NOT owed PIPEX UK

    Thanks Fox,

    will get those in the post today.
    Midlands Mum



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE