Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    beanbaby Novitiate beanbaby's Avatar

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    Default overbooked hotel in greece HELP !!

    my nephew had a call from thomas cook last night informing him and his wife that the accomodation they chose in zante had been double booked , and they are supposed to fly out nxt thurs

    can anyone tell me what the regulations are that the travel company must do for them , they are waiting for a call sometime today but they dont know what their rights are in this situation
    hes been really poorly for some time and has been looking forward to this holidayicon so much

    thanks in advance
    x

    DONT GET MAD .....GET EVEN 8-)

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    citizenkain Novitiate citizenkain's Avatar

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    Default Re: overbooked hotel in greece HELP !!

    They morally need to sort him somewhere else for a start,dont worry someone with the knowhow will be along,Im just bumping your post up!!


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    Thailand Authoritative Thailand Authoritative Thailand Authoritative Thailand Authoritative Thailand Authoritative Thailand Authoritative Thailand Authoritative Thailand Authoritative Thailand Authoritative Thailand's Avatar

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    Default Re: overbooked hotel in greece HELP !!

    Just IMO, but these circumstances are not beyond their control (well, they might be...but not your concern). Laws and Regulations try and keep things subjective and open for all parties, thus we are talking grey areas to my mind (one of the reasons why the tourism industry gets away with blue murder) as much as they are struggling, it's no defence.....

    That's not to say they are being funny here, I doubt that, but generally...

    IMO, they have to relocate their customers and it is up to them whether they choose to take it or not.... because I believe they could just cancel (in a world where companies play by the book).

    Significant alterations to essential terms
    12. In every contract there are implied terms to the effect that—

    • (a) where the organiser is constrained before the departure to alter significantly an essential term of the contract, such as the price (so far as regulation 11 permits him to do so), he will notify the consumer as quickly as possible in order to enable him to take appropriate decisions and in particular to withdraw from the contract without penalty or to accept a rider to the contract specifying the alterations made and their impact on the price; and
    • (b) the consumer will inform the organiser or the retailer of his decision as soon as possible.




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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE