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Hi
i am looking to claim back monies from Paragon.
There are arrears charges, but also £20 for a phone call and £10 for a letter sent - both in relation to arrears. As it clearly doesnt cost £20 to make a 30 second call, in my opinion this institutes a penalty - has anyone claimed back monies charged in this maner?
Thanks in advance
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Sent letter to ask for it back, then lba - received offer for 50% of what i am claiming. They believe this is better than the court costs etc. Unfortunately (for them) this was received after court claim was sent, so now looking at full amount plus interest. Their response has given me confidence, as it is an admission that the charges are unlawful (without actually neing an admission etc).
Court here we come!!!
They made it as a gesture, without admission of "guilt" so I guess so - clearly I will attempt to use the offer letter as part of my "evidence pack" without prejdice or not!
Hope this helps?
Total newbie to the forum, but have spent the last 3 days reading lots of threads in relation to Paragon.
I have a PPI claim against them that has been running to 18 months now. They just keep dodging the bullet and passing the buck to intermediary, underwrite etc.
So decided I might go after the charges they levvied as well.
Reason for posting here is to find out if you used a template letter at all for the charges reclaim and if so where you got it from? Or if someone can point me in the direction of one?
Also does anyone know if I can claim the interest that I have obviously paid on the charges?
In short I am 7 years into a 20 year loan for 30K and still owe more than I borrowed!
paragon personal finance - phone call charges
and £10 for a letter sent - both in relation to arrears. As it clearly doesnt cost £20 to make a 30 second call, in my opinion this institutes a penalty - has anyone claimed back monies charged in this maner?
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