Thread: Virgin National/BT Line

I currently have a TV, Phone, Broadband package with Virgin media. I am moving to a different flat in a couple of weeks and there is no cable in the new area. I have spoken to Virgin who says that if I cancel the contract I will have to pay £120 disconnection fee because I would have broken the 18 month agreement, however they have said that I can transfer to their Virgin National Service (Broadband & evening calls via BT Line) at no charge. When viewing the flat I noticed that there was a BT phone line socket but have no idea which line rental the previous tennant used, therefore I will have to sign up with BT for line rental. I understand there could be a reconnection charge of approximately £120 which they will be able to tell me when I sign up but I really want to know if I will be in breach of BT,s contract when I request transfer by Virgin. As I understand it I will pay for Broadband and calls from Virgin and pay BT for the line rental

how will you be breaching BT contract?
they provide the line connection,
VM will provide the services.

confused or miss read your question.

dx

As long as Virgin's service is WLCi / CPS based then there shouldn't be a problem, which i'm 99% sure it is.

Just thought I might be breaching BT rules if I don't take a calling plan. I only want line rental from BT

nope - just take the base package with BT and then whatever calls package you want with your preferred supplier