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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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anyone actually written off their credit card debt in full


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If the lenders cannot produce a signed agreement, many break the law and pass on the debt to a DCA who will harrass you by making relentless phonecalls, send threatOgrams ect. My advice to all is get a good solicitor who can advice you on how to proceed. Even if an agreement is produced still get a solicitor to give it the once over to make sure it's legal.

MM

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Quote:

Originally Posted by dx100uk

posts which keep bolstering the 'myth' that an unenforcable cca = the debt is written off are not helpful to anyone.

 

CAG is not here to assist people in avoiding paying their just dues, it is about getting even with these co's that charge unfair sums towards consumers.

 

IMHO this thread needs closing.

 

dx

why should these people get away with breaching the law if we cant get away with missing a payment or being late .... they deserve everything they get and I do not think it will end here.... credit reference agencieslink3.gif break the law by their shere existence, government ministers claiming expenses they are not entitled to and not going to jail,,,, would they allow me to pay back benefits that I had unlawfully claimed or would they throw me in jail " sorry judge fair cop I will pay it back and carry on like nothing has happened" cheers ... I dont think so... when are we going to get united and do something. look around, what has happened to our great country that we all appear so proud of.... it is in a right mess....to say the least and getting worse not better... where do you go to complain.... MP's ,only in it for themselves, lords selling favours, courts overbooked and judges often not versed with all aspects of the law.... where does it end who can help?????

 

we need many many marc ganders... uk26 is fighting CRAlink3.gif's, we should all support these mavericks as they have reshaped democracy for the many... get on board and support... lets get back to basics , manufacturing etc... lets not bail out banks with billions that dont even exist in paper form.... lets do what we can to push these villains over the edge... whilst they sit in mansions never having to work again for the rest of their families lives we suffer and their actions push our families into a spiral of deprivation and dispear....

 

please dont say if you have spent it then pay it back.... I spent £1000 buying furniture on a credit card and with charges and interest I will end up paying approx £5000 back to this **** so once my £1000 is paid back am I ok to take them to court for their breaches will I ever see my extra £4000 ,,, I doubt it.. they have been repaid and some...

 

I agree with you desigaand, CAG is no place for censorship or judgementalism...then it would have become worse than the authorities...people only seek out this kind of help when they are in dire straits ... and they should be allowed to express themselves freely and give advice to others freely. Anyone who comes to this forum can read advice and experience from everyone, it's up to them to work out which advice to give more weight to. There shouldn't be some dictator saying who can talk and who can't and what they can say.

 

Everyone started somewhere and learnt the hard way that they needed help by getting browbeaten by all sorts of authorities that claimed to be acting in for the consumer (the CAB, solicitors, the OFT, FOS, even the banks). Instead of trying to censor ordinary consumers, just help them with your advice.

 

And here is my advice...don't go to a solicitor, you may find they are very limited in what they want to involve themselves in, and may not have the wealth of knowledge that you can find on this forum...start a thread, post up your own agreement, ask for comments...go searching for information others have received on their agreements...start thinking of this as a long term project/hobby where you are going to build your own case, even if you decide in the end (if it ever does go to court) to employ a barrister to argue for you. There are loads of cases that don't get to court because the arguments consumers make are so sound the banks don't want to risk it. There are others that go to court and the consumer wins. And then there others where the consumers lose. It is all here on these threads...more collective experience than most solicitors can ever hope to acquire. Find out the strengths and weaknesses of your particular case by researching these threads and you will be more powerful yourself for it.

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hi desigaa, your post 50 is identical ti mine in 29, I should take you to court for plaguerism;-)

 

hi fergal,sorry about that,i couldnt be bothered to type an answer,also your answer was so good so used your wording.please dont take me to court lol i got enough court cases to handle at moment.

if you want me to remove post let me know .

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  • 1 month later...

Hello

 

Can anyone advise me

 

I asked for a copy of the Credit Card Agreement which I signed

 

but it does not say anywhere about varying interest rates

 

They sent me a separate leaflet about varying interest rates - but its only a leaflet, not signed by me.

 

so can I challenge it ?

 

My interedt used to by 12%

 

Now its 23.9%, I pay nearly £100 in interests !

 

Any advise ?

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  • 1 month later...

hi , new to this so here goes.

 

i desperatley need some help advice on my current situation. Firstly before now I had no credit problems, used credit cards alot over the last 20 years, nearly always cleared the balance the next month, no history of missed payements- thats the background.

 

Moved to Spain a few years ago, at the height of the boom, sadly.

 

in very simple terms life in Spain has not been good, low paid work and subsequentlt cc debts have increased always hopeful that work would turn around. Added to this property value has dropped by 40% plus. Due to recent further reduction in income can no longer service cc monthly payments.

 

I have not asked for a copy of the Credit agreement yet, I am talking to family and friends to see if I can come up with a lump sum to offer F&FS.

My house is worth less than the mortgage and secured loan to the builder.

 

I have stopped paying monthly payments because I have nothing left each month, in fact its only freinds and family who are helping me monthly. I cannot afford to employ a solicitor and sadly as I no longer live in the UK iva does not appear to be an option

 

The questions

 

Should i be asking for a copy of the credit card agreement?

Can a ccj be issued if you no longer live in the uk?

Has anyone had a similar experience, if so what advice can you give from your experience?

 

Any guidance advice would be gratefully received many thanks

 

expat1

Edited by expat1
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