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Hi 4 weeks ago I was a single mum self employed in recipt of working tax credits, ( I was self employed through completing my degree at uni, it made things easier for me being self employed). The wash loads worked out at five wash loads and I charged £ 20.00 per bag.
I have just been through a tax credits enquiry, were the out-come is that they are dening that five wash loads work out to 16 hours of work. I was washing, drying and ironing five wash loads, they have taken the working tax element of my tax awards from me and are asking for two years worth of back pay. I wont even start to tell you the finianial aspects of what they have done. I gave them all the info, plus, within a week. I have relayed information over the phone when asked. I thought that I had nothing to hide and went along with there enquiry assiting as I could.
My complicance officer firslty rang me and accused my husband of living at my address even though I provided them with 18 pieces of evidence of his new address, driving license/ letters/bills,ect. He suggested that if he came to my home and asked my neighbours if my husband was living me that they would say yes he was. He kept saying come on Mrs...just admit it we'll be easier on you. Finally he accepted that my husband wasn't living with me as I kept telling him he wasn't. Then came the bomb shell that as faras he was concerned I wasn't working the full 16 hours. Five wash loads does not consitute 16 hours as far as he was concerned.
I rang the complaiance officer today and asked him what model/ guidelines he used to came to his conclustion and he informed me that he didn't need one, he worked on pure fact.
I wrote down my hours how I washed for and allocated times..
I feel that I have just been in a school play ground got beat up and lost all my dinner money..
You could tell them the wash cycle of your machine. I know the MINIMUM on ours is one hour twenty minutes, times that by five = 6 hours 40 min then you have to dry and iron.Plus there is loading & unloading machine plus sorting.
So ask him again where his pure facts are coming from . Perhaps he just washes his socks!!
Thanks Mustang67,,, [FONT='Times New Roman','serif']I have written to them toady and asked what model/ facts/ governmental guidelines were used to come to their decision,I've sent it to the same building,,but different deparement, in-order for some-one else to see it..I've also asked for telephone calls to be listened to.I have also asked them for all data they have on me... [/FONT]
Just a little up-date...........I recieved all written info i asked for, but still waiting for the cd with all recorded phone calls,,I suspect that it will be a very long time that one..I have quoted to them the Health & Safety Act, as a home worker I am under obligation to it and risk assements..they claim that I am not working while the washing/dryer are in operation seems to contrive my risk assesments. I had a child with specail needs under the age of ten.
I wrote back to them over a month ago and although recieved an acknowledgement am still awaiting a reply.
how do u prove ur washing for people sounds a good idea?they are going to question this as they give to much money out in the year so try and let us idiots give it back in overpayment.....obviously he doesnt do the washing and is one os these men that think theres nowt to it...sling it in and dry it....doesnt matter that we spend 2 hours ironing..did you get his name write a complaint about him...and then ring him back and ask him to do 5 loads at the weekend then you will allow him to give you advice on hw long it takes...dont keep your cool they are not in this world hun
Help!!!!!!!!!!!
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Re: Help!!!!!!!!!!!
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..I have quoted to them the Health & Safety Act, as a home worker I am under obligation to it and risk assements..they claim that I am not working while the washing/dryer are in operation seems to contrive my risk assesments. I had a child with specail needs under the age of ten. 