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Have looked through the threads and have found some similar stories but just wanted a bit of advice as mine is slightly different.
I took my Honda CR-V into a local garage for an MOT. They informed me that it had failed , needing 3 tyres and 2 suspension bushes(?). They don't do tyres so I would have to get them myself and bring the car back to them with the new tyres. They would do the suspension bushes and re-test the car. All fine.
I left the car with them and said I would get the tyres after they had replaced the said bushes which would cost £50 each. They called me to say they had done the work but they had to hammer the suspension bushes off and once they had done this, the ABS light came on. They called an electrical specialist out to have a look at this and he believes it to be an electrical fault. The electrical specialist charged £30 for the diagnosis which has been passed onto me by the garage.
The garage have also given me his card and told me I need to contact him to get this electrical fault fully diagnosed and repaired. His call out is a further £30.
Now, this problem wasn't there when I put the car in and occurred as a result of them hammering off these suspension bushes. Surely, I shouldn't have to pay for a problem that they have caused?
Can anyone advise me of the correct course of action?
I think they have admitted they caused the problem by saying they had to hammer the bushes off. Bushes are pressed off. If it can't be done on the car then the part should be removed and taken to the workbench to be done.
Send them a letter recorded (don't use the phone) and tell them you are not responsible to damage caused by them not using the correct procedure.
Although the hammer is used quite a lot, there are no parts on a car designed to be hammered on or off.
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Fault caused by garage - they want me to pay?
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