Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Blondmusic Informative Blondmusic Informative Blondmusic Informative Blondmusic's Avatar

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    Default Arriva's Missing Buses

    Yesterday i left my brothers to catch a bus into town with my daughter and my dog. I always leave at 12.30pm so i can catch a bus which only runs once every hour on a sunday. I arrived at the bus stop by 12.35pm and the bus was due at 12.45pm.

    No bus arrived and by 1pm i was so sick of waiting i walked half a mile onto the main road to catch another bus. I had to wait another 20 minutes for that to arrive and i missed the bus that i use to go to my mum's so i had to wait another 30 minutes for a bus to get there. So i spent a total of 1 hour and 15 minutes cos of there bus not turning up.

    The thing is everytime i complain to Arriva about missing buses they fob me off and only give me travel vouchers which are no good to me as i usually buy a weekly bus pass.

    Is there any way i can do better?


  2. #2
    Sol Sol is offline
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    Default Re: Arriva's Missing Buses

    I think there's a bus users' council that you can complain to about Arriva.


  3. #3
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    Default Re: Arriva's Missing Buses

    I have found the Bus Appeals Body but it's not really what i am looking for. Thanks for your help though.


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    Default Re: Arriva's Missing Buses

    The Bus Appeals Body will take on your complaint on your behalf with the operator concerned. What, exactly, is it that you are looking for?


  5. #5
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    old_andrew2007 Highly informative old_andrew2007 Highly informative old_andrew2007 Highly informative old_andrew2007 Highly informative old_andrew2007 Highly informative old_andrew2007 Highly informative

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    Default Re: Arriva's Missing Buses

    Where do you live?



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE