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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mackay V's RBS in Scotland


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Hey all,

 

Thank you for posting threads, they have helped me get info on where to start.

I already had all my statements, so I am about to send the prelim letter. I just need to get all my charges onto a spreadsheet. I am waiting to get a works copy of the spreadsheet.

 

I am a bit scared tho, as it seems that RBS always seem to go to court. I also don't want to close my account as I have an overdraft that I am not able to pay off at the moment. This will make me a bit vulnerable.

 

Cross fingers...I'm gonna try tho! Hope to get about £848 in charges

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Managed to set up a spreadshet on works, and my actual amount is just over £500. Can't add up...but every penny is worth it.

 

Prelim letter getting posted tomorrow.

 

Wish me luck...I hope this doesn't go to court.

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Guest Mumofthreeboys
I am a bit scared tho, as it seems that RBS always seem to go to court.

 

Do they?? Have a read of the threads in Litigation Conlcuded, that'll make you feel better!!! :)

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I just took that advice and had a look in Concluded, there isn't very many RBS litigations concluded at all in there, made me worry even more now.

01/08/06- Royal Bank of Scotland - S.A.R sent

24/08/06- Royal Bank of Scotland - Statements Received

31/08/06- Royal Bank of Scotland - 1st Request sent

13/09/06- Royal Bank of Scotland - LBA sent

23/09/06- Royal Bank of Scotland - Offer received £1544 (Thanks but no thanks)

02/10/06- Royal Bank of Scotland - *WON* Full settlement

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I was worried for a while, but I found a few threads saying only one has gone to court.

 

The reason Litigation Conlcuded does not have many, is becuase once poeple get the cash, they are off.............never to return.

 

My defence is due before the 8th Aug, so if you are interested keep an eye on tomba90 vs RBS.

Tomba90

 

First they ignore you, then they laugh at you, then they fight you, then you win.

- Mahatma Gandhi

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will do, thanks bud (im only just at the first stage, sent off asking for details of charges levied on my account).

 

Good luck with it

01/08/06- Royal Bank of Scotland - S.A.R sent

24/08/06- Royal Bank of Scotland - Statements Received

31/08/06- Royal Bank of Scotland - 1st Request sent

13/09/06- Royal Bank of Scotland - LBA sent

23/09/06- Royal Bank of Scotland - Offer received £1544 (Thanks but no thanks)

02/10/06- Royal Bank of Scotland - *WON* Full settlement

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  • 6 months later...

Hey folks thank you so much for all your help, I know I haven't been on here much...life is hectic. I sent my first letter to my branch and got a no go....so I sent it out to Edinburgh again. Got another no go letter, so I sent the next letter off, of which I got a letter saying they will be in touch as soon as possible, that was only last week. But I got a letter today offering my full amount of £556...so needless to say I have accepted that. Just waiting for the money into my account. I will donate some to this site....as it has helped me out no end...I can eventually afford to get my driving license and sort out some of my finances.

 

Thank you all so much!! I really appreciate it!!

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