Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default Next Step advice needed.

    First off apologies if this is in the wrong place.

    My wife and I are not at the stage where our outgoings are more than our income. We have about £25k worth of debt over 3 credit cards and 1 loan plus an overdrafticon of £3500 which is getting higher by the week. At the moment we have been making minimum payments on the CC's and all other loans and mortgages etc are being paid in full. So our credit rating is still good however we can't continue to maintain the payments as the overdraft is max'd out with no chance of the bank extending.

    Looking for advice/opinions on what our next step should be. Do we try to negotiate with banks to get reduced payments ? Do we see if the debt is unenforceable ? or both ?

    Any help would be appreciated,

    Many thanks.


  2. #2
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    Default Re: Next Step advice needed.

    You could send each creditor a letter requesting for your original agreements with them to see if the debt is in fact enforceable or not, and can then go from there. The templates for these request letters are found on this site.
    You can then look into how much debt you owe, and negotiate a monthly payment arrangement with your creditors.
    There is also the dmpicon which could help you clear your debts, with someone acting on your behalf negotiating the payments with your creditors. There are free of charge arrangements such as CCCS or Payplan.

    Looby


  3. #3
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    Default Re: Next Step advice needed.

    Many thanks for the reply Looby. I guess my concern with going down the enforceable debt route is losing any goodwill the banks may have when it comes to negotiating reduced payments. It is a daunting first step in either direction for us at the moment.


  4. #4
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    Default Re: Next Step advice needed.

    here is a list of templates you can use:


    http://www.consumeractiongroup.co.uk...templates.html


    also you can reclaim any bank charges on the overdrafticon account:
    General - The Consumer Forums


    ida x

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  5. #5
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    Default Re: Next Step advice needed.

    Many thanks for the reply Ida. At the moment our relationship with the banks involved are still very good which is obviously going to change as our struggle continues. Is it worth phoning them first and asking for reduced payments and freezing charges/interest or just do the letter straight away ?

    Regarding the bank charges which is something we have gave a lot of though over since I found this great site. We are fearful they will take away our overdrafticon facility if we initiate any action to reclaim our charges. Something they are probably well within their rights to do anyway considering the state of our account over the past 12 months. However the past 10 days alone we have had in the region of £330 in charges on our bank account.

    Sorry for sound rather weak with no backbone but we feel like a rabbit in the headlights at the moment. We really appreciate all the input given.


  6. #6
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    Default Re: Next Step advice needed.

    i would always advise to put it in writing.

    re the overdrafticon you will probarbly find they will withdraw the overdraft facility soon anyway if they see it's not reducing and will the current climate banks are now doing this. alos this would benefit yourself as it would then not increase the balance. I personally would start reclaiming the charges as you might get a shock at acutally howe much you can reclaim and will make a big hole in the amount you are due them.

    ida x

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  7. #7
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    Default Re: Next Step advice needed.

    Ok Ida thanks again for your thoughts. I think we will start on the course of reclaim the bank charges so loads of reading to do on that. I am thinking losing the overdrafticon is not the worst thing that could happen to us at the moment since we want to reduce it anyway.

    We will be dealing with HBOSicon anyone have an idea of how long the process takes in reclaiming charges ?

    Thanks again.


  8. #8
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    Default Re: Next Step advice needed.

    court claims in England are being stayed at the moment but it's best to got the claim in anyway unless you have any hardship claims:

    General - The Consumer Forums

    ida x

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  9. #9
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    Default Re: Next Step advice needed.

    I am in Scotland will/does that make any difference ?


  10. #10
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    Default Re: Next Step advice needed.

    yes, up here you can oppose the sist and many are being granted


    ida x

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  11. #11
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    Default Re: Next Step advice needed.

    many thanks again Ida, sorry for being a pain but can you tell me if this is the correct procedure to follow from the thread below.

    http://www.consumeractiongroup.co.uk...procedure.html


    Regards

    Dazo


  12. #12
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    Default Re: Next Step advice needed.

    Hi, Dazo.

    Yes, thats the procedure to use, the only thing I would say is the POCicon wording needs amended as it menions 'penalty charges', I'm trying to get this sorted.

    Regards.

    Scott.

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  13. #13
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    Default Re: Next Step advice needed.

    just curious as well,

    Scott what should it say instead now?

    Dazo what is your local sherriff court?

    ida x

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  14. #14
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    Default Re: Next Step advice needed.

    Hi, Ida.

    I don't think the word 'penalty' or 'at common law' is now appropriate, don't think the POCicon needs much tweeking, but I'm getting help with it now

    I'll change the 'sticky' once we sort something out.

    Regards.

    Scott.

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  15. #15
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    Default Re: Next Step advice needed.

    Thanks Scott I will wait till the new worded template is available.

    Ida it would be Edinburgh Sheriff Court.


  16. #16
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    Default Re: Next Step advice needed.

    Quote Originally Posted by Dazo View Post
    Thanks Scott I will wait till the new worded template is available.

    Ida it would be Edinburgh Sheriff Court.

    Oh, thats the Court I used for all my claims

    The POCicon has now been amended and is ready for use

    Regards.

    Scott.

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  17. #17
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    Default Re: Next Step advice needed.

    I phoned HBOSicon earlier regarding the 10 individual charges on my account over the recent days and they kindly refunded £70. The nice chap then proceeded to tell me that I would be better upgrading my current account and getting a loan to pay off the overdrafticon. I have no idea what planet this guy was from.


    Another question for those that can help. We financed a new kitchen over 2 years ago through GE Money. A section on the agreement which relates to settlement figures was filled in after we had signed the agreement and at a later date. I am wrong to think this is completely unacceptable ?


  18. #18
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    Default Re: Next Step advice needed.

    Can anyone help me with a contact number or postal address(reduced payment letter) for Virgin Credit Card. I have tried about 7 or 8 times to phone and each time I have been on hold for a minimum of about 30mins and eventually I get cut off. All my other credit cards have agreed manageable reduced payments and have froze the interesticon. However I can't get a hold of virgin and with the payment date approaching I want to get this sorted.


  19. #19
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    Default Re: Next Step advice needed.

    Virgin Money
    Discovery House
    Whiting Road
    Norwich
    NR4 6EJ


    ida x

    Cag is a free self-help site. If you are contacted by any other user recommending or offering no win no fee or paid for service, please report this to the site or to a site team member.


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    http://www.consumeractiongroup.co.uk...i-dummies.html

  20. #20
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    Default Re: Next Step advice needed.

    Many thanks again Ida,


    Another question, can you get your payments reduced on a loan ? I have a Northern Rockicon Loan but they say I have to use CCCS if I wan't to enter into a reduced payment plan.

    Sorry for all the questions.



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