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Thread: Dreamer vs MBNA

  1. #1
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    Default Dreamer vs MBNA

    Hi all

    I CCA'd MBNAicon 19th May. They have not responded yet but have cashed my £1.00 payment! Am I right in thinking that they have until the 9th June to respond and failure to do so means I can notify them that the account is in disputeicon and future payments will be witheld?

    Thank you


  2. #2
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    Default Re: Dreamer vs MBNA

    They should have responded within the first 12 days. If after a further 30 days they haven't responded, they are committing an offence and you can report them.

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    Default Re: Dreamer vs MBNA

    Quote Originally Posted by Conniff View Post
    They should have responded within the first 12 days. If after a further 30 days they haven't responded, they are committing an offence and you can report them.

    conniff has forgot that the 30 days do not apply anymore (it's the old age )

    4th June was time up


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  4. #4
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    Default Re: Dreamer vs MBNA

    Thank you - will get onto it


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    Default Re: Dreamer vs MBNA

    Hi people,

    MBNAicon have failed to respond to me and it is now over 30 days.

    I have sent the notification that I have cancelled payments as the account is in disputeicon.

    I think there is a further template to send for after the 30 days isn't there? Also, should I be writing to the OFT to report them? and if so do we have a standard template for that?

    They are very rude aren't they! I'll bet as soon as my payment doesn't go through they'll be quick to respond!!!!


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    Default Re: Dreamer vs MBNA

    Anyone?

    Thank you


  7. #7
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    Default Re: Dreamer vs MBNA

    This was what I sent after the 12 + 2 days...
    Dear Sir/Madam,

    You have failed to respond to my legal request to supply me a true copy of the original Consumer Credit Agreement for the above account.

    On the **DATE** I wrote to you requesting a copy of the credit agreement and other information under the Consumer Credit Act 1974 (Sections 77-79).

    To date you have failed to comply with these requests in any way.

    These documents I requested should be readily available as proof of your legal right to collect this account under the Consumer Credit Act 1974.

    In my letter of the **DATE** I made a formal request for a copy of the signed, executed credit agreement for the above account under Sections 77-79 of the Consumer Credit Act 1974. In addition a full statement of this account should have been sent to me detailing all debits and credits to the account.

    Furthermore, you are aware that the Consumer Credit Act allows 12 working days for a request for a true copy of a credit agreement to be carried out before you enter into a default situation.

    These limits have expired.

    As you are no doubt aware section the Consumer Credit Act states:

    If the creditor fails to comply with Subsection (1)

    (a) He is not entitled , while the default continues, to enforce the agreement.

    Therefore this account has become unenforceable at law.

    Consequentially any legal action you pursue will be averred as both UNLAWFUL and VEXATIOUS.

    Furthermore I shall counter-claim that any such action constitutes unlawful harassment.

    Please note you may also consider this letter as a statutory notice under section 10 of the Data Protection Act to cease processing any data in relation to this account with immediate effect.

    This means you must remove all information regarding this account from your own internal records and from my records with any credit reference agencies.

    Should you refuse to comply, you must within 21 days provide me with a detailed Breakdownicon of your reasoning behind continuing to process my data.

    It is not sufficient to simply state that you have a ‘legal right’. You must outline your reasoning in this matter and state upon which legislation this reasoning depends.

    Should you not respond within 14 days I expect that this means you agree to remove all such data.

    Furthermore you should be aware that a creditor is not permitted to take ANY Action against an account whilst it remains in dispute.

    The lack of a credit agreement is a very clear dispute and as such the following applies.

    * You may not demand any payment on the account, nor am I obliged to offer any payment to you.
    * You may not add further interest or any charges to the account.
    * You may not pass the account to a third party.
    * You may not register any information in respect of the account with any credit reference agency.
    * You may not issue a default notice related to the account.

    I reserve the right to report your actions to any such regulatory authorities as I see fit.

    You have 14 days from receiving this letter to contact me with your intentions to resolve this matter which is now a formal complaint, your further non-compliance will result in complaints being forwarded to the relevant statutory bodies.

    Pleas supply me with a copy of your complaints procedure in writing.

    I would appreciate your due diligence in this matter.

    I look forward to hearing from you in writing.


    What do I do next??????

    Thank you


  8. #8
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    Default Re: Dreamer vs MBNA

    hi there - can anyone advise me on this please?


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    Default Re: Dreamer vs MBNA

    When did you send the letter? The monkeys don't know how to read and write yet so I personally would give them at least a week. We know they have received the request for CCA as they've cashed the £1.00. Did you send the above letter by SD or RDicon? If you did have you checked to see if they have received it?

    I know you have your hands full with your new arrival so don't go getting worked up over not hearing anything, it's probably because they haven't got anything to send you - lets hope.

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  10. #10
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    Default Re: Dreamer vs MBNA

    Thanks DG!

    Will sit tight for a while then. Sent original request 19th May. Then in dispute letter 12th June by recorded - not checked if recieved though....


  11. #11
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    Default Re: Dreamer vs MBNA

    Hi all

    I assume typical of MBNAicon but i've had no respnse to cca in more than 30 days, despite them having cashed my £1!! Now had letter from RMA chasing debt and £12 late fee added!!!!!

    Please advise of my next best course of action.

    Thank you


  12. #12
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    Default Re: Dreamer vs MBNA

    Hi Dreamer, like you just received a leter from RMA and still awaiting their response to my CCA request. Newcomer to this site and its just great having support when trying to take on the big boys


  13. #13
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    Default Re: Dreamer vs MBNA

    Hi Suzietay

    Hopefully we'll get some advice.

    I assume my next action is to write and acknowledge this.....


  14. #14
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    Default Re: Dreamer vs MBNA

    Anyone? I'm unsure how to proceed with this.

    Thank you


  15. #15
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    Default Re: Dreamer vs MBNA

    I would suggest you now write to RMA advising them that the account is in disputeicon as you sent a CCA request on xxxx to MBNAicon to which you had no response and that an account in dispute letter was sent to MBNA on xxxxx both of which were received by MBNA. Make sure you add all communication in writing only.
    Remember don't use your usual signatureicon or if you do put a couple of cross or lines in. You should then hopefully receive a reply back from RMA saying they will refer back to MBNA and that the account is on hold until they receive the information from MBNA.
    I would also send this letter RDicon I know it cost more but you then have the proof.
    Hope this helps.
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  16. #16
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    Default Re: Dreamer vs MBNA

    Thank you DG.

    I have wrote to RMA advising them of the dispute and also MBNAicon again re non-response, referral to RMA and late payment fee.

    I have also wrote to the OFT and ICO as I feel this is unfair trading and a breach of DP.

    I have provided MBNA with copies of the letters to the OFT and ICO and vice versa.

    Will let you know how we get on. I just cannot believe that they can ignore such a request!!! How rude and to think of all the money they have had off me in the last 8 years or so!!!!!!!!!!


  17. #17
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    Default Re: Dreamer vs MBNA

    They are probably ignoring your request because they haven't got anything its a good tactic just to ignore people but if you did that to them, well, they just wouldn't like it.

    Keep us all informed

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  18. #18
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    Default Re: Dreamer vs MBNA

    Still no credit agreement!

    2 further letters from MBNAicon stating the arrears


  19. #19
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    Default Re: Dreamer vs MBNA

    Quote Originally Posted by dreamer3000 View Post
    Still no credit agreement!

    2 further letters from MBNAicon stating the arrears
    I think I'd just send copies of the account in dispute and copies of your letters to OFT and ICO then if you get no response to that I think further harsher letters will be required as they've had more than enough time.

    DG

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