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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Court Action Time Limits?


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I have got a couple of claims ready to go to the court with forms 1 & 1B. Does anyone know if there is a time limit for putting your claim to the court after you have completed all the stages like LBA for example? I just do not have the money right now to pay the fee's at court but will have in a couple of weeks. Do i have to start all over again because I never stuck to the dates ie: if i do not hear from you within 14 days I will commence court action against you?

Mike

Mike

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There are many who find the court fees a burden so dont think that you are alone.

Court managers have discretion to waive the fee altogether or have you make a contribution.

There is general guidance in the leaflet EX160 which is there as a guide.

You can claim some exemption if you can show that it would cause you undue hardship to pay the full cost/part cost.

For moneyclaims on line the discounts do not apply.

 

The banks have in general taken it upon themselves to allow 8 weeks as a reasonable period to consider a matter closed if there is no contact.

That is not to say that if there IS contact from you within that period and you dont state your intentions to follow through with your actions,they would not dispute your arguement to proceed.

 

120 quid is still a lot for many people to fork out without any quick redress,however good luck I hope you are in a position to do this sooner rather than later.

BTW I have heard of some nice court staff allowing for the payment to be made later.........but again its completely discretionary by the court concerned.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Thanks for your help by the way. It has been a month since the LBA date passed but I will as I say start it all rolling in the next week or so. On one account that I am claiming from the y have not bothered to send me letters or anything but I have signitures from bank staff accepting the LBA's at the local branch here in Scotland so hopefully won't get any bother. Thanks again

Mike

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Well done Mike.

One suggestion is to send off a letter (recorded)

Just a brief one will do. example below;

 

Account No etc...........

 

Dear Sir/Madam,

 

Following my letter before action of ........I am very disappointed to note you have not replied/are unable to consider to refund the charges taken from my account. (whichever is app )

 

I beleive I have given you every opportunity to resolve with without the need to proceed to the County/Sherriffs Court.

 

Therefore please be advised that I shall now be instigating legal proceedings for the recovery of the charges,a shedule of which I have previously sent to you without further notice.

 

This action will undoubtably include costs to yourselves plus a claim for interest at the stat rate.

 

There will be no further correspondence on this matter from myself.

 

 

Yours Faithfully

 

 

 

 

 

This would effectively start their clock ticking for another 8 weeks,even if you are going to file in the next week or so It would remind them you are not bottling.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Schedule

 

 

:rolleyes:

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Mike I was just correcting my spelling !!!

 

 

;)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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