Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    matt2009 Novitiate

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    Default problem with focus from dealer

    hi to everyone

    i purchased a 06 ford focus on sat 30/05/09 from a dealer with a full ford main dealer history and six months warranty within 3 hours of owning the car the battery light came on and stayed on rang the dealer and he said take it to my local Nationwideicon autocentre who would honour the warranty any way the car was there when they said there was
    diesel leaking through the injcectors and gone on to the alternator the garage said that ford had replaced these parts and was still under the service warranty and they would contact ford and take it there for me ford are saying that if the parts are at fault they will replace but not if it down to bad workmanship ?
    rang the dealer who sold me the car and said enough is enough and i wont to reject the sale now he is saying that i will have to pay 175+ vat to get the car back to him plus 300 pound for devaluing the car because it has another owner on it so i am going to lose nearly 500 pound for a car i drove about 60 miles

    if anyone can help me with advice it would be very appreciated
    sorry for the long post


  2. #2
    Site Team Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff's Avatar

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    Default Re: problem with focus from dealer

    Wrong. You will have to pay nothing, it is up to them to come and get it.

    Don't use the telephone any more.

    Stop using the car, (which I expect you already have).
    List all the problems along with a timeline.
    Send them a recorded delivery letter with the above and head it 'Rejection under the sale of goods act'.

    Tell them they have 7 days in which to collect the car and refund you.

    If you put the tax on, make sure to take the disc out of the car before they come, but not too soon that you could get done for not displaying.

    At the end of the time, if they haven't done the business, come back for help sending them a letter before actionicon.

    If the car was financed, send copies of all letters to them as well, noting that on the bottom of the letter to the dealer.

    Trading Standards wants your help

    Dubious website businesses
    Conterfeit alcohol and cigarettes
    Illegal sales of alcohol, tobacco, knives & fireworks to children
    Cowboy builders or tradesmen
    Car clockers
    Counterfeiters
    Aggressive selling

    http://www.ripofftipoff.net/

    Never phone or accept phonecalls from debt collection companies.

    If you don't believe you can win, there is no point in getting out of bed.
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  3. #3
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    Default Re: problem with focus from dealer

    Quote Originally Posted by Conniff View Post
    Wrong. You will have to pay nothing, it is up to them to come and get it.

    Don't use the telephone any more.

    Stop using the car, (which I expect you already have).
    List all the problems along with a timeline.
    Send them a recorded delivery letter with the above and head it 'Rejection under the sale of goods act'.

    Tell them they have 7 days in which to collect the car and refund you.

    If you put the tax on, make sure to take the disc out of the car before they come, but not too soon that you could get done for not displaying.

    At the end of the time, if they haven't done the business, come back for help sending them a letter before actionicon.

    If the car was financed, send copies of all letters to them as well, noting that on the bottom of the letter to the dealer.
    thanks for the reply i paid for the car cash at the traders home but he works for carbrum in birmingham should i send the letter to them i cant make head nor tail of there site i have receipts and invoices for the sale .
    the car is currently at ford waiting to be checked but the wifes confidence in the car is shot to bits the dealer/seller has offered to repair it if ford wont but still wants the recovery fee to get it to him .


  4. #4
    Site Team Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff Authoritative Conniff's Avatar

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    Default Re: problem with focus from dealer

    I will check tomorrow that the regulation hasn't changed making you responsible for returning the car.

    Say what you don't understand on their site and I will also have a look at that tomorrow.

    Edit to add

    The fact he sold it from home has no bearing, he is still a trader.

    Trading Standards wants your help

    Dubious website businesses
    Conterfeit alcohol and cigarettes
    Illegal sales of alcohol, tobacco, knives & fireworks to children
    Cowboy builders or tradesmen
    Car clockers
    Counterfeiters
    Aggressive selling

    http://www.ripofftipoff.net/

    Never phone or accept phonecalls from debt collection companies.

    If you don't believe you can win, there is no point in getting out of bed.
    _________________________ ________________
    _________________________ ___________________


    The Consumer Action Group needs help to cover its expenses.
    You could help by making a money contribution to-
    to http://www.consumeractiongroup.c o.uk/paypal.php?go=donate

  5. #5
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    matt2009 Novitiate

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    Default Re: problem with focus from dealer

    Quote Originally Posted by Conniff View Post
    I will check tomorrow that the regulation hasn't changed making you responsible for returning the car.

    Say what you don't understand on their site and I will also have a look at that tomorrow.

    Edit to add

    The fact he sold it from home has no bearing, he is still a trader.
    i have had another look at there site and found how to make a complaint

    many many thanks you have been most helpful

    matt



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE