Thread: Mortgage Protection & Ppi

Dear All

I am new to this section of the forum.

I took out mortgage protection insurance with Zurich Insurance through a broker when I took out my mortgage. At the time I took it out I was lead to believe that it covered unemployment. Last year I tried to claim I was informed that my policy does not cover redundancy and only covered death and illness.

I am assuming I can make a claim for this. Would I be rejected because I did not read the terms and conditions sent to me?

I also had PPI on my credit cards. Again, when I tried to claim some years ago I was not able to so I cancelled all the PPI. For whatever reason MBNA decided to ignore my request on one of the two cards I had with them. I am looking to reclaim PPI for all my credit cards. Does it only cover six years and should I send a Subject to Access Request before proceeding with the credit card claims?

I understand the rules will make it much more difficult from 22nd June. Is this true? (this the date when there could be a ruling on bank charging issues but will not be tied into the subject of mis-sold PPI. Each PPI case usually differs but mis-selling was rife. You will be better prepared if you read up on the subject get all your paperwork via SAR and then have a methodical plan of action and stick to the statutory timescales

Yes first thing is to send a Subject access request to any company who you have signed a Consumer Credit Agreement with where PPI has been included..... Letter templates here.....
Full SAR for ppi

Data Protection Act 1998 - Subject access request

You should request the following documents:

A true copy of your Consumer Credit Agreement with the Terms and Conditions that were applicable at the time you took the loan.

Copies of all statements applicable to the loan.

Copies of all correspondence that apply to you as a data subject ie letters, emails, faxes etc.

Copies of all recorded telephone calls or transcripts of the recordings.

A copy of the needs and wants/ customer duty of care questionnaire... here is an example.

http://wwwa.mbna.co.uk/insurance/files/CP0608_INSU_MB_LP_S.pdf

Copies of any notes made by any staff in their dealings with you.

Also have a look in these links for further help.

PPI - Some Notes for Claimants..

links within this one are loads more links here are a couple that may help..

For claims before 2005 and the FSA ruling from which campaign
How to tell if you’ve been mis-sold PPI

Quick check: were you mis-sold? - How to tell if you’ve been mis-sold PPI

THIS LINK IS IMPORTANT TO YOU ON RECLAIMING IT IS FROM 2001 FROM THE fos
loan payment protection insurance and a quote from this link...

When determining whether a policy is suitable, a seller – whether a lender or an agent for the insurer – must obviously take into consideration any information the prospective policyholder volunteers. However, we do not consider the seller’s duty is limited simply to recording what the borrower discloses. It is only by asking questions that the seller can properly determine suitability. These questions cannot cover every aspect of a borrower’s personal position and should not be expected to do so. To paraphrase the ABI Statement, only those matters deemed to be relevant by the insurer should be the subject of questions.

hope this gets you started better to prepare but you will learn a stack from reading other threads.

aa