Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Central ticketing.

    Dear All,

    I recently received a letter from a company called Central Ticketing, giving a PO BOX address in Birmingham. They are persuing me for £85.00 for "Patron Parking Abuse" in a free car park at the Beach Retail Park in Aberdeen. The letter states that the sum must be paid before court action. As you can imagine, I am very destressed about this, as I am not aware of what I have done wrong.

    On the date of the letter, I had popped into that carpark to briefly visit one of the shops, it was a Saturday morning and the carpark was empty. I wasn't in a disabled bay and I wasn't parking obstructively.

    I remember once I arrived home I noticed a yellow parking slip at the passenger side of the windscreen, tucked in at the corner. I opened it and there was a tick in a box next to "Patron Abuse". There was no penalty sum indicated, nor a company name or contact address. Having shown this to my partner, we both came to the conclusion this was not a parking fineicon. I had one a few years ago from the council for parking on a single yellow line and the fine and contact details and period it had to be paid in were clearly stated on the £30 fine.

    Nothing on the yellow slip indicated a fine.

    Then 3 weeks later, I receive a letter requesting £85 before court action. I am still unaware of what I have done wrong.

    We often visit Dunelm Mill, Pagazzi, Comet, Asda, JJB sport shop and never have either of us received this before.

    I went back to visit the carpark after receiving this letter, as citizens advice requested I check if there is adequate signage. It's only when you see a sign with the company's crest (on the top of their letter) do you recognise the signs. Aside from that, the signs aren't clearly recogniseable that the carpark is attended by a company.

    My plan is to write to the company - sending the letter recorded post, to the Birmingham address indicated and ask what I have done wrong.

    If I don't get anywhere with that, I have been advised by a friend to contact my local MP to look into this matter.

    This letter has really made us think again about shopping at the shops in the Aberdeen Beach Retail site in future.


  2. #2
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    Default Re: Central Ticketing? Anyone heard of them???

    Stop worrying. its a [problem], youhave done nothing wrong but I bet central ticketing have. For a start their letter that only shows a P.O. box is against regulations. http://www.consumeractiongroup.co.uk...blems+ppc+face Do NOT write to the PPC. by all means write to your MP. have a read around on here and be comforted.


  3. #3
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    Default Re: Central Ticketing? Anyone heard of them???

    Don't contact the PPC in any shape or form. Not now, not never.


  4. #4
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    Default Re: Central Ticketing? Anyone heard of them???

    Hi,

    Thank you for both pieces of advice.

    When i received the letter, i firstly called a family member who works in the Police. They said that often these cases dont go to court, but these companies can be pests; they can send sherriffs officer round and also they can affect your credit ratings too. But i havent done anything wrong. I found an article online regards the problems people are having at the beach.
    http://www.eveningexpress.co.uk/Article.aspx/1117872?UserKey=


  5. #5
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    Default Re: Central Ticketing? Anyone heard of them???

    Quote Originally Posted by Honest Citizen View Post
    Hi,

    Thank you for both pieces of advice.

    When i received the letter, i firstly called a family member who works in the Police. They said that often these cases dont go to court, but these companies can be pests; they can send sherriffs officer round and also they can affect your credit ratings too. But i havent done anything wrong. I found an article online regards the problems people are having at the beach.
    http://www.eveningexpress.co.uk/Article.aspx/1117872?UserKey=
    I'm sorry to say your family member in the police is wrong on this point. Your credit rating can only be affected :-

    1) IF they take you to court (chance = 0.001%)
    2) WIN!! (chance = 0.000001%)
    3) You refuse to pay the fine (why on earth would you refuse to pay at this stage?)
    4) They go back to court for default judgement
    5) Finally, and only now can the COURT instruct a bailifficon (note the PPC does not/can not instruct bailiffsicon)
    6) Your credit file ONLY NOW has a bad entry recorded on it


  6. #6
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    Default Re: Central Ticketing? Anyone heard of them???

    crem is correct.


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    Default Re: Central ticketing.

    I occasionally shop down there and i've seen the "parking attendants" wandering around and wondered if they would have got anybody. As suggested, just ignore the ticket completely. Legally, they don't have a leg to stand on, despite what they claim.


  8. #8
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    Default Re: Central ticketing.

    Hi,

    I wrote an email to the local MP... hoping he may b able to shed some light on these companies.

    I will let you know if I hear back from the MP.




  9. #9
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    Default Re: Central ticketing.

    Your MP will probably demonstrate a similar ignorance of the issues surrounding PPC tickets as your family member in the force.

    Sad to say that this lack of understanding also affects the likes of Trading Standards, the very organisation charged with protecting your rights as a consumer. All people see is the words "parking ticketicon" and almost always equate it with those issued under the road traffic act, not understanding that the road traffic act is irrelevent on private land.

    MBNA - Agreed to refund £970 in full without conditions. Cheque received Sat 5th Aug.
    Lloyds - Settled for an undisclosed sum.

  10. #10
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    Default Re: Central ticketing.

    Hi,

    I have been looking at Money Saving Expert and what his site says - he advises to contact them and dispute the fine - which was my initial intention, until i was advised by the people above to not contact them in any way.

    Money Saving Expert talks alot about going to court.. and after reading the text, you start to think "wow, maybe i should just pay what they want".......

    I cant believe how pedantic Central Ticketing are, for giving me a ticket for parking breifly in an empty car park... The thing that gets me too, is their name wasn't on the ticket, nor the discounted sum......... i drove back to the carpark in questions the morning after receiving the invoice/letter (3 weeks aftr the yellow ticket was issued), to check out whether ther are signs...... the signs are there but not noticeable........ they are on posts which are higher than my car...... I only recognised them by their crest on their letter sent to me.

    Thing is i don't mind £30 for parking on single yellow lines, by the local council - that's justified. But a private - free - empty carpark...... you grudge getting slapped with £85.00 for 5 mins.

    They way i see it now - better paying £2.20 to park in bon accord centre to nip to john lewis for household items.... probably be cheaper in the end.... as although pagazzi or dunelm and co are cheaper... add on the £85... and they will be more expensive!!

    Im still in two minds, whether to follow Martins Lewis's advice and appeal.. or just ignore as the guys say above.




  11. #11
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    Default Re: Central ticketing.

    Martin Lewis is generally good, but his parking guide has some gaping errors. Citizens Advice are clueless - it's manned by part time WI women.

    he advises to contact them and dispute the fine
    1. It's not a fine. Private companies have no such powers - they, you and me can only recoup actual losses. Your actions have not cost anybody £30 (not to mention that 'patron abuse' means diddly squat). All you have is an unenforceable invoice.

    2. This is a private company who will never do itself out of pocket by allowing 'appeals' - your 'appeal' will always be rejected. The mention of appeals is all part of the [problem]. They want you to contact them so you can weigh you up. The fact the person has fallen for the appeals [problem] shows they aren't clued up and will probably pay up if pestered enough. These people go on the hooked fish pile and get a higher priority with regard to quantity of letters.

    I cant believe how pedantic Central Ticketing are, for giving me a ticket for parking breifly in an empty car park
    It's more than pedantic. It's a [problem].

    Money Saving Expert talks alot about going to court.
    You've more chance of winning the lottery.



    • do not pay
    • do not contact them
    • ignore the threatening junk that comes through your door
    • they will give up and go away

    We know Central Ticketing very well. Ignore the clowns -nothing will ever come of your comedy 'fine' and they will go away if you ignore. [problem] relies on people's fear and ignorance over these joke invoices - they will not be taking you to court.


  12. #12
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    Default Re: Central ticketing.

    better paying £2.20 to park in bon accord centre
    Just remember that the Bon Accord Centre, as well as the Trinity Cnetre, Shiprow and College Street car parks, are all ran by [problem] merchants...Chapel Street, Gallowgate, West North Street (OPPOSITE Morrisons, not the Morrisons Car Park) and the ones just off East North Street (both sides) are ACC car parks in the centre.


  13. #13
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    Default Re: Central ticketing.

    Honest Citizen, I know it is very difficult to ignore this type of correspondence as it is designed to frighten a honest law abiding motorist into paying.
    Look at the facts.You parked in a free car park and entered one of the shops.The PPC now want to charge you £85 for 'patron abuse'.
    In the unlikely event of this going to court, not only would the judge throw the claim out, he may even suggest this was an act of fraud by the PPC.

    With the facts you have given, you are absolutely safe in ignoring all future corrrespondence.
    Post each letter you receive here so that we can all have a good laugh; and then eventually they will give up.


  14. #14
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    Red face Re: Central ticketing.

    I totally agree, when the situation is considered in simple terms - its daylight robbery...


  15. #15
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    Default Re: Central ticketing.

    Quote Originally Posted by RichardM View Post
    All people see is the words "parking ticketicon" and almost always equate it with those issued under the road traffic act, not understanding that the road traffic act is irrelevent on private land.
    No 'parking tickets' are issued under the Road Traffic Act.

    Decriminalised parking enforcement is under the auspices of the Traffic Management Act 2004.

    Non-decriminalised enforcement is under the Road Traffic Regulation Act 1984


  16. #16
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    Default Re: Central ticketing.

    Wasn't that what Richard was gettiing at Pat?


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    Question Re: Central ticketing.

    Traffic Management Act 2004

    2004 CHAPTER 18

    Traffic Management Act 2004 (c. 1


    Does this cover Scotland? As it refers to England and Wales only.


  18. #18
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    Default Re: Central ticketing.

    Quote Originally Posted by Al27 View Post
    Wasn't that what Richard was gettiing at Pat?
    I didn't think so. Richard's exact words were
    always equate it with those issued under the road traffic act,
    I was merely pointing out that no tickets are issued under the RTA


  19. #19
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    Default Re: Central ticketing.

    I think he meant people incorrectly equate it with those issued under the RTA?

    Anyway, OP - don't pay!


  20. #20
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    Default Re: Central ticketing.

    I was trying to imply that most people receiving/advising on such documentation believe that it is issued in accordance with traffic related legislation, when regualrs of this board all know that this is not the case.

    MBNA - Agreed to refund £970 in full without conditions. Cheque received Sat 5th Aug.
    Lloyds - Settled for an undisclosed sum.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE