Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I have a dilemma, I unfortunately have a current account with Cahoot, and have just found out I've been charged 2 x £30 for being £1.89 over my overdraft (to cut a long story short, it apparently it crossed a statement period).
I asked for the first charge back when it was applied but haven't heard anything back, and have now just found out about this second charge.
I've been charged a few times in the past but haven't sent them a letter requesting my money back yet.
What I want to know is, should I try and get this £60 back for these 2 charges now (as in my head it seems easier, because of the meagre sum I was in excess and with it only being £60)....or should i whack em with a complaint and try and get them all back? I'm just thinking my letter would be put in the huge pile that's growing by the day, if the sum is in the 100's.