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Back in January I received a parking ticket from a (free) retail car park. I'd arrived 20 minutes before the shops opened and had walked into the centre to go to the toilet. When I got back the ticket was attached to the car windscreen for leaving the site, but it had the wrong date on- it was dated 5 days later for some reason.
Since then, I heard nothing until the start of May, when I received a notice letter from Akita Security Services telling me to pay up within 14 days or the retail park would commence civil proceedings. Again it had the wrong date on and 3 weeks later (this weekend just gone) I received almost exactly the same letter.
Am I right to keep on ignoring these people, or should I write and tell them I wasn't in the retail park on the date in question? I should be able to provide proof I was at work at the time as we have an electronic swipe system in place and it would show I was on site at the time.
I will do when I get back home this evening. From a quick read around the site it looks like a fairly standard one, although I'm surprised it took them 4 months to make initial contact- I thought they'd realised their date mistake and decided not to bother.
Heh, they do seem pretty shonky, but like all decent companies their address is apparently a PO Box…
Right, the original ticket was marked ‘Civil Penalty Notice’ and the breach was ‘parking at private car park and leaving site’. The date on the actual ticket is wrong and so are the dates on the two letters I’ve received.
The first letter has a heading ‘Notice to Owner/ Driver/ Hirer’ and the following text after the registration, date, notice number and breach details-
The driver who left the Vehicle with the above Registration Number in a parking place in the *** Retail Park, on **/**/2009, is alleged to have failed to pay the Civil Penalty Notice of 40.00 pounds incurred for the Breach: Parked in a parking place for a purpose other than the designated purpose of the parking space.
AMOUNT PAID TO DATE: £0.00
We have to advise you that *** Retail Park will commence civil proceedings against you, unless payment of the outstanding amount is received in full within 14 days of the date of this letter. Payment should be made by Cheque or Postal Order made payable to “Akita Parking Services” and sent to the above address. (Please write the Civil Penalty Notice number on the reverse of the cheque).
If you have any queries relating to this Notice please write to the Notice Processing Department at the above address Without Delay.
Akita Parking Services For and on Behalf of *** Retail Park
The second letter is pretty much the same, although it is headed ‘FINAL REMINDER’ and there’s a bit more bold and caps, presumably to impress on me the full might and majesty of the retail park, although I'm not sure why the park itself will be involved when they've employed Akita to do their dirty work for them-
A Notice to Owner was sent to you on **/**/2009 in connection with a breach of the terms and conditions of the car park at *** Retail Park. According to our records, you have not paid the Civil Penalty Notice of £40.00, which was affixed to the above vehicle.
AMOUNT PAID TO DATE: £0.00
We have to advise you that *** Retail Park will commence civil proceedings against you, unless payment of the outstanding amount is received in full within 14 days of the date of this letter. Payment should be made by Cheque or Postal Order made payable to Akita Parking Services and sent to the above address. (Please write the Notice number on the reverse of the cheque).
If you have any queries relating to this letter please write to the above address Without Delay.
Akita Parking Services FOR AND ON BEHALF OF *** Retail Park
Please clarify what "offence" supported by legislation is committed by someone wandering "off-site" and how a PPC can dream up a charge (resulting in a loss to them) for such an occurance?
Please clarify what "offence" supported by legislation is committed by someone wandering "off-site" and how a PPC can dream up a charge (resulting in a loss to them) for such an occurance?
Oooh, I thought they'd given up, but I got a letter from Roxburghe debt collectors and the amount they're asking for has gone up to £70. Funny thing is, not only have they got the date wrong, they've now put down the wrong name for the retail park- I've never heard of it and there definitely isn't one locally. I presume the same applies- just ignore them completely?
We have been instructed by the above named client who has informed us that a parking charge NOTICE was attached to the above mentioned vehicle and the driver should have paid. However, we are advised that they have not yet received payment, or any valid dispute.
Your data has been provided to us by the Driver and Vehicle Licensing Agency (under Regulation 27(1)(e) of the Road Vehicles (Registration and Licensing) Regulations 2002*) and they have advised us that you were the registered keeper of the vehicle at the relevant date and time. If you were the driver, you must pay the total amount due as stated above within 7 days from the date of this letter.
In line with the terms and conditions of parking at the above site, you have incurred late payment charges which are included in the Total Amount Due. Please send payment to the address above. Cheques should be made payable to Roxburghe (UK) Limited.
If you were not the driver at the time, please tell us who was driving by completing the details below.
Your sincerely
Steve Dargonne
Parking Services Manager
Roxburghe (UK) Limited
There's then an IMPORTANT NOTICE TO REGISTERED KEEPER, in which they state that the registered keeper is responsible for the acts of the driver and that they will pursue the registered keeper in the absence of driver specifics.
There's then an IMPORTANT NOTICE TO REGISTERED KEEPER, in which they state that the registered keeper is responsible for the acts of the driver and that they will pursue the registered keeper in the absence of driver specifics
OK, cheers. I just wondered if pointing out that not only was I at work on the date mentioned, but that there isn't a shopping centre with that name within a hundred miles would stop the inevitable avalanche of drivel.
Oooh, I thought they'd given up, but I got a letter from Roxburghe debt collectors and the amount they're asking for has gone up to £70. Funny thing is, not only have they got the date wrong, they've now put down the wrong name for the retail park- I've never heard of it and there definitely isn't one locally. I presume the same applies- just ignore them completely?
There's then an IMPORTANT NOTICE TO REGISTERED KEEPER, in which they state that the registered keeper is responsible for the acts of the driver and that they will pursue the registered keeper in the absence of driver specifics.
Roxburghe are CSA registered. that 'Important notice' being rubbish has to be clear breach of the CSA code. Complaint to the CSA seems in order CSA Website