Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default How to proceed when correct data supplied via CCA

    This thread is an offshoot of my one on DCAicon's but deals with how to proceed when your creditor finally, after much prevarication and searching, supplies you with the correct agreement with the PTS and terms on same document.

    I have received such and am curious now how to proceed, as the debt is now enforceable again. What is the action, now, from the DCA/bank, and how do I protect myself from the launching an attempt at full recovery?


  2. #2
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    Default Re: How to proceed when correct data supplied via CCA

    hi. received a letter from Marlin financial services telling me that my debt to Yorkshireicon has now been passed to them. if I dont contact them I should expect enforcment action and one of their 'feild agents' may call on me. As first contact, should I reply in writing requesting a CCA ? as telephoning just leaves you open to bullying and more telephone callsicon. Any advice on dealing with these bloodsuckers would be appreciated. Cheers


  3. #3
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    Default Re: How to proceed when correct data supplied via CCA

    Quote Originally Posted by no-angel View Post
    hi. received a letter from Marlin financial services telling me that my debt to Yorkshireicon has now been passed to them. if I dont contact them I should expect enforcment action and one of their 'feild agents' may call on me. As first contact, should I reply in writing requesting a CCA ? as telephoning just leaves you open to bullying and more telephone callsicon. Any advice on dealing with these bloodsuckers would be appreciated. Cheers
    Do not speak to them on the phone: they will only harass and intimidate you into paying more than you can afford! Insist all corresp is dealt with by letter and tell them that if the persist in contacting you at home (log the calls) write to them stating that this behaviour constitutes harassment under ss1&2 of the Protection from Harassment Act 1997. Tell them your first stop will be the police and make sure you tell them thatyou will name the person speaking/writing to yo.

    Secondly, yes, CCA them , first.


  4. #4
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    Default Re: How to proceed when correct data supplied via CCA

    It is important to keep abreast of what's happening and not to ignore correspondence. Also, they cannot call at your home without you inviting them ! Do not agree to such a visit under any terms! They have no right.

    Search around here with regard to that. The main thing is that you need to take control and not be frightened of them any longer. They have reaped the whirlwind.


  5. #5
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    Default Re: How to proceed when correct data supplied via CCA

    See also s127(2)(c) of the Communications Act 2003.

    Now go get 'em!


  6. #6
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    Default Re: How to proceed when correct data supplied via CCA

    thanks for your replies, good to know that I'm doing the correct thing.
    Which section do I quote for a credit card ??

    New to this and dont want them to take advantage of me being a bit green on the subject. CHEERS


  7. #7
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    Default Re: How to proceed when correct data supplied via CCA

    Request under section 78(1) for cards. They have 12(+2) days to reply to this. If they don't, the account is said to be in dispute. You can withhold payment if you wish or continue to pay. Best if you see my thread here:-

    http://www.consumeractiongroup.c o.uk/forum/dealing-debt-scotland/188216-dca-heavy-handed-over-3.html

    It's still active but I have received an invaluable amount of assistance from the site team and forumites and I'm happy to help as much as I can.


  8. #8
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    Smile Re: How to proceed when correct data supplied via CCA

    will write a letter today (UNSIGNED) with a £1 postal order and send it recorded delivery. see what happens ??
    Thankyou Flyboyagain, didnt expect to get a reply so soon, cant tell you how much better I feel. will let you know how i go on. bye


  9. #9
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    Default Re: How to proceed when correct data supplied via CCA

    Hi Fly,

    Here is a list of template letters you can use to negotiate repayments. if it's the original crediot or inhouse and they are adding interesticon etc there is a ltter asking them to freeze it. if it's a DCAicon then nothing shoul dbe applied. I would always suggest to make up your own i and e and whme making your offer of payment include the first payment and kepp paying to your schedule if they accept or not.

    http://www.consumeractiongroup.co.uk...templates.html

    ida x

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    Any opinions are without prejudice & without liability.

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  10. #10
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    Default Re: How to proceed when correct data supplied via CCA

    Thanks, Ida; you're a gem.

    I was paying reduce payments via a financial statement (which was never good enough for the DCAicon) and I will revert to that.


  11. #11
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    Default Re: How to proceed when correct data supplied via CCA

    However, if they start the bullying again I'l stop paying them until the Courts get involved, costs or not. the good newsicon is my wife and I got them on most of the cards! Result!


  12. #12
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    Default Re: How to proceed when correct data supplied via CCA

    as long as you make the payments you have proposed and on your time schedule then to be homest they will leave you alone exept for them trying to increase them as if they did take it further the courts are none too happy with them as you would already be paying what they would consider or they might consider less.

    result on the cards

    ida x

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    CAG depends on donations. Please consider making a donation - however big or small.


    You can also help CAG by downloading and using CAG'S FREE TOOLBAR:
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    LOOKING TO DEAL WITH YOUR DEBTS?: READ HERE

    http://www.consumeractiongroup.co.uk...ne-Don-t-Panic!


    Any opinions are without prejudice & without liability.

    http://www.consumeractiongroup.co.uk...i-dummies.html

  13. #13
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    Default Re: How to proceed when correct data supplied via CCA

    Hi Fly, just thought I'd let you know that I sent CCA request letter to Marlin via special delivery. They received it on the 30th May '09, I've got a print out of the signatureicon to prove it. Received a 'REMINDER' letter yesterday, dated 5th June '09. It says ' we note from our records that you have not responded in respect to our previous communications regarding the above debt '.
    Clearly I have, I have the Postal Order number receipt also.
    Do you think they are trying it on, hoping that I'm actually going to call them ? Do you think I should ignore this letter as I've all the proof that I sent and they received my CCA ? If they received my CCA on the 30th , is it 12 working days +2 ? Will the 25th put them in default of my request? And if so , should I send them a letter stating thisafter the 25th ?
    I know i've asked alot of questions but your reply will be v.much appreciated. Cheers, No Angel.


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    Default

    These Letters Are Nothing More Than Computer Generated Mass Mailers
    File And Ignore

    Ref The Cca Request

    Its 12 Plus 2 For Service

    I Make That

    30 May Plus 14

    Thats
    Give Them Some Leeway

    This Monday Comming

    15/06/09

    SHAME

    THEY KNOW THE LAW


  15. #15
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    Default Re: How to proceed when correct data supplied via CCA

    Quote Originally Posted by IdaInFife View Post
    as long as you make the payments you have proposed and on your time schedule then to be homest they will leave you alone exept for them trying to increase them as if they did take it further the courts are none too happy with them as you would already be paying what they would consider or they might consider less.

    result on the cards

    ida x
    Yes, Ida, that seems to be the case, after speaking to the bank, yesterday. Suprisingly, the bank has no record of my letter of 1 June thanking (!) them for supplying the correct agreement, copied also to the DCAicon who appear to be pressing for litiagtion, even though I've reinstated the payment schedule. What an odd bunch.

    Y'know, these people don't bother me anywhere near what they did at the begining of this year. It's amazing how this forum (and the people on it) and a bit of knowledge about how acts work and should be interperated can boost your confidence and let YOU gain control!


  16. #16
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    Default Re: How to proceed when correct data supplied via CCA

    Quote Originally Posted by no-angel View Post
    Hi Fly, just thought I'd let you know that I sent CCA request letter to Marlin via special delivery. They received it on the 30th May '09, I've got a print out of the signatureicon to prove it. Received a 'REMINDER' letter yesterday, dated 5th June '09. It says ' we note from our records that you have not responded in respect to our previous communications regarding the above debt '.
    Clearly I have, I have the Postal Order number receipt also.
    Do you think they are trying it on, hoping that I'm actually going to call them ? Do you think I should ignore this letter as I've all the proof that I sent and they received my CCA ? If they received my CCA on the 30th , is it 12 working days +2 ? Will the 25th put them in default of my request? And if so , should I send them a letter stating thisafter the 25th ?
    I know i've asked alot of questions but your reply will be v.much appreciated. Cheers, No Angel.
    Angel, yeh, I have had the same with my monkeys in the past. They're trying to scare you. If they or their client haven't sent the correct documentation (or not managed a reply) then you must write to them stating account in dispute. Wait the full 14 days and send your 'in dispute' letter ON that day; that's what I did. Remember: they are only trying to scare you. Watch out for them lying about not having received you CCA request! Copy your 'in dispute' lettter to your OC, the bank.


  17. #17
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    Default Re: How to proceed when correct data supplied via CCA

    What I am finding now is that the bank (ex bank, or course!) has started to get involved again. I'm pleased about this, to a degree, because they have let the cat out the bag and inadvertantly exposed DCAicon lies and misdemeanours. However, they have become all nicey-nice over the phone after years of agressive and condescending phone callsicon and I know why: they are so sh** scared of losing their money that they're now trying the softly-softly approach, appearing now to being a 'caring' bank! And for every account my wife and I have in dispute with them they have sent a 'keen to resolve concerns' letter. What can this portend for them? They get nixi, that's what!

    I've reinstated the accounts that have been shown to be correctly set out, as per pre-2004. As for the others, i'll wait for the fat lady to sing. And no amount of fluffy, cuddly HBOSicon letters and soooothing telephone manner is going to fool me into thinking that I'm not dealing with one of the biggest corporate monsters on the planet!


  18. #18
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    Default Re: How to proceed when correct data supplied via CCA

    Thanks for the support guys. Will let you know whether they decide to acknowledge my CCA, or just pretend they've not received it. Will file this 'REMINDER' under SPEW!! Will send the default letter on the 15th, do you think that I should put a photocopy of the Postal order receipt for £1.00, which has their name printed on it + the special delivery receiving signatureicon in with the default to prove i sent it? Once they default and if they continue to send letters, can i do something about harassment?
    Cheers
    P.S should I ask for my £1.oo back because they've not used it for the purpose intended ?


  19. #19
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    Default Re: How to proceed when correct data supplied via CCA

    Yes, attach copy of signatureicon scan. You need to prove that it's been cashed, though.


  20. #20
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    Default Re: How to proceed when correct data supplied via CCA

    Hi Fly, they've sent a letter,saying they receivedmy CCA on the 4th June 09. I know they signed for it on the 30th May. Do I still send the default letter on the 15th, today ? Cheers



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