I owed Nationwide 2,320(GBP) in Jan 2009 this went up to 2,426 (GBP) due to banking charges and fines! I paid the debt at 1 GBP per month. They refused countless times to accept, but I just carried on making the payment of 1pound month. A year later they agreed to settle at 1,080 GBP and the rest of the debt they wouldn't continue asking me to pay. So in the end I saved 1,346 GBP! Top-tip: Don't ever talk to creditors by phone (always by post & not email) +make sure your never pay to write to your creditor, get there freepost address or if they don't have one, cut out there postage mark when they write to you and stick that on your reply letter to them!!