Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I received a letter from Abbey dated April 26th, informing me that I would be refunded some of my charges due to hardship. I have made several phone calls to find out when the money would be paid into my account. In the absence of the letter several of the teams I spoke to indicated that Abbey was waiting for my response/agreement to the letter sent. Straight away implying the refund was conditional. On Tuesday 19th May, my account was plundered in charges - causing further hardship, when I spoke to the person who actually dealt with my case, he assured me the money would be credited today and still nothing. Has anyone else had this type of experience and what did you do?
I received a letter from Abbey dated April 26th, informing me that I would be refunded some of my charges due to hardship. I have made several phone calls to find out when the money would be paid into my account. In the absence of the letter several of the teams I spoke to indicated that Abbey was waiting for my response/agreement to the letter sent. Straight away implying the refund was conditional. On Tuesday 19th May, my account was plundered in charges - causing further hardship, when I spoke to the person who actually dealt with my case, he assured me the money would be credited today and still nothing. Has anyone else had this type of experience and what did you do?
I think the word keep hassling them until you see it in your account even if it means talking about the stress of debts that you have.
Awaiting Hardship Refund
dated April 26th, informing me that I would be refunded some of my charges due to hardship. I have made several phone calls
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Originally Posted by peterpete
