Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I am trying to help my elderly parents, who booked a holiday to Wales back in March. They paid a cheque by deposit (with out any booking terms it seems) for a weeks stay. They then got a call to say the hotel had closed and was going under new management at some point.
So parent decided to cancel (giving 12wks notice) and bearing in mind they knew it was shut, they booked another holiday else where.
The hotel has now been opened by new management and they have made no contact with my parents. My dad has tried to call and sent a registered letter to no avail.
I have tried calling the new manager and he is avoiding speaking to me-he does not know why I am ringing, so perhaps he is avoiding lots of people.
Alledgedly there are 5 other families trying to get their money back.
My dad says its only £100 and is happy to write it off, but they are 'pensioners' and I am quite put out by this chaps under-handedness
I am thinking a letter giving 14 days notice to pay up or court...any ideas?
I spoke to the brewery who lease the hotel to this man and they won't take any responsibility at all-although I wonder whether they are just saying that.....
I think you should be chasing the management that you booked with.
If Hotel did close, new management or owners might not have any records relating to your money.
Trying to get a deposit back-any advice
to Wales back in March. They paid a cheque by deposit (with out any booking terms it seems) for a weeks stay. They then got a call to say the hotel had closed and was going under new management at some point.
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