Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I recently flew back from Toronto to Glasgow through the company Canadian Affair.
Upon getting to the airport in TO I was told that I couldnt be boarded as my flight was overbooked. I was then re-routed back to Glasgow via a later flight that went through Manchester, so I arrived a lot later than expected (about 10 hours late).
I have done a little research about what compensation I might be due but am a little unclear on the matter. I believe that since they were flying into an EU country that EU regulations apply but I was wondering the following:
* Does the country have to be a registered EU country for the regulations to apply? I am not sure if Canadian Affair are. What would my best course of action then be?
* If the EU regulations do apply what compensation am I entitled to and what is the best course of action to achieve this?
The website is registered in the UK, and so is the HQ as you say.
I'm a little puddled with this tbh, I'm thinking you should be OK (not that these people pay up without a fight) but can you give us more details. Was the aircraft a community carrier? It may or may not be relevant but would answer the first question I had looking at the regs, and there should be a way of finding their licence number to confirm this - maybe CAA. You could also call as if you are a new customer and ask, as you'll only fly with a community carrier.
If it's a community carrier then the return trip is covered, but I stopped reading there as that may be a problem.