A+L set up an account without my signatures
ok so i took out a debit card account with them last year, around jan time.
basically- i got sent sooo much paperwork, i called them and said "sod it- i'll stick with Barclaysand get 1p per year interest" so the man on the phone told me to cut my card up and destroy the paperwork
bearing in mind, i never sent any of the signed paperwork to them, i didnt even sign it. i stuck it in the back of a cupboard.
so time goes on, a good 6 or 7 months later
turns out that alliance and leicester have moved 2 of my 7 direct debits, and not moved my wages, to this new account- that ive never used and never signed. just agreed to it online, but called up to cancel it.
i get a letter to say i owe them £600 because its gone over my overdraft
turns out theyve cocked up, not moved all my DD's or my wages- but moved my orange
its all added up and left me sunk in an overdraft and then thy have stuck fees on top.
ive called them and asked what the hell is going on, and they said i never called to cancel and they have my documents signed (urrr no you don't i have them here as proof damn i knew i was a hoarder for a reason)
they are supposedly taking it to some court, but as this goes on now. its screwed up my lovely clean credit rating.
will someone give me some pointers on what i should expect
and could i file for compo as their hold music has had me screaming and tearin my hair out
ps: i'm only 20 and this all happened when i was 19 so i dont know if im in the wrong or not.
thanks for reading and i hope someone helps
Reply With Quote
