Thread: HELP: Me V Student Loan Comp

Hello to everybody, this is my first post, & I'm not sure if there's anyone here who has had a similar problem to me.

I'm on the case with the Halifax ("Always giving NOT you extra....?), , so I'll let you know how that goes on.

My problem is with the Student Loan Company.
On Friday 28th a direct debit was taken from my "Always giving you extra" account. I phoned my bank & they said it was debited by the Student loan co, they suggested I phone them. Having spoke to one of their people, the SLC guy said that they had recieved a deferrment application, but late into their department & therefore took payment of the loan. I had sent the application by recorded delivery.
I feel like I've been mugged.

1. Are the Student loan company's charges, relevant to unfair charges also ?
2. Will the Direct Debit guarantee apply to this transaction?

I'd be grateful of any advice or suggestions.

Many thanks...."Always giving them extra", but not for much longer !!!

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Hi Paul,

SLC's charges are unlawful and can be claimed back in the same way as the bank's charges.

I'm not sure about the direct debit guarantee. You might want to post a thread in the 'general' forum. This is more of a welcome forum.... so Paul welcome to the forum!

Best of luck with sorting this

Zoot