Hi
Just about to take on RBSfor bank charges applied to my account over the past three years. Up until this point I have been a satisfied customer (since 1988) and have recommended RBS to anyone that asked my advice.
I understand that in most cases where people get into difficult positions all banks act in the same/similar manner - as this is how they make most of their money, off the people who are financially destitute or struggling.
I have been going through a difficult time and have a number of credit cards that are maxed out - in communicatig with all of my creditors I have found most of them to be more responsive and eager to reach a resolution. The bank that I have had the longest relationship stopped being 'helpful' when I refused their offers of loans - indeed they became very aggressive in the manner that they handled my current account.
I have more or less cut off my financial relationship with them, but (possibly out of spite and vindictiveness) am extremely motivated to ensure that I get back money that have unfairly charged to my account.
The unpaid DD charges only started last month and all future DD's have been cancelled. However I have been regularly charged a £28 monthly maintenance charge for going over my OD limit (this is on top of the service charge which I pay to have a Royalties account) and have a number (approx 20-25, still collating) of instances where they have charged me for 'referral fees'.
Once my intial letter is prepared I will let you know how I get on.
BigDaddy
DONT GET MAD, GET EVEN
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