Thread: CharlieHo V MBNA

Data Protection Act Request sent 300607 - ( Expect to be dealing with Gareth Tunnicliffe
Customer Advocate again - he settled my Abbey National credit card claim)

The Data Controller
MBNA Europe Bank LTD
STANSFIELD HOUSE
CHESTER BUSINESS PARK
CHESTER
CHESHIRE
CH49QQ

30 JUL 06

Data Protection Act disclosure request

Dear Sir/Madam

Data Protection Act 1998 request for :
Mr CharlieHo Visa Card Account *********************



Please send me the information which I am entitled to access under Section 7(1) of the Data Protection Act 1998 (the ‘1998 Act’) in relation to all charges which you have applied to my above noted accounts within the last 6 years from the date of this letter.

Additionally where there has been any event in my account history over this period which has required manual intervention by any member of your staff or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention or other evidence of that manual intervention in relation to my banking business with you. If you are unable to supply data relating to manual intervention because there has been no such manual intervention then please be kind as to confirm this in your response to this request.

If you require any further information please let me know as soon as possible.

I enclose a cheque in favour of your bank in the sum of £10 with respect to the maximum statutory fee for processing this request.
Furthermore, if I discover that you have levied disproportionate penalties against me then I shall be reclaiming them and also reclaiming the enclosed £10 DPA disclosure fee.

I look forward to your response within the maximum 40-day time limit under the 1998 Act.

Yours sincerely

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Good stuff CharlieHo. Did you ask MBNA to work out the interest for you..?

In my case CharlieHo v Abbey national credit card administered by MBNA - no I didn't ask for interest as they settled at the lba stage -how did you get them them to pay interest before court action ? would be interested to try this against MBNA myself.